About this opportunity
Pond Lehocky Giordano Inc. lists this Legal Receptionist opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Receptionist – Workers' Compensation & Personal Injury Law Firm
Location: Seattle, WA
Office: Pond Lehocky Giordano
Job Type: Full-Time
About Pond Lehocky Giordano:
Pond Lehocky Giordano is a leading workers' compensation and disability law firm dedicated to helping injured and disabled individuals navigate complex legal and insurance matters. The firm represents clients in workers' compensation, Social Security Disability, long-term and short-term disability, and personal injury matters.
We are seeking a professional, personable, and highly organized Receptionist to join our growing Seattle office. This position will be the first point of contact for clients, prospective clients, visitors, and callers, making strong communication skills and a client-first approach essential.
Responsibilities
Serve as the first point of contact for clients, visitors, and callers entering or contacting the Seattle office
Answer and direct a high volume of incoming telephone calls in a professional and courteous manner
Greet clients and visitors and ensure they receive a welcoming, professional experience
Assist with scheduling appointments, meetings, and client consultations
Respond to general client questions and route more complex inquiries to the appropriate attorney or staff member
Assist with new client intake and collect basic information when needed
Receive, organize, and distribute incoming mail, packages, faxes, and other correspondence
Maintain an organized and professional reception area
Assist attorneys and staff with administrative and clerical tasks as needed
Maintain accurate client and contact information in the firm's systems
Communicate effectively with attorneys, paralegals, case managers, and other team members
Protect client confidentiality and handle sensitive information with discretion
Provide compassionate and professional service to individuals who may be dealing with serious workplace injuries or other difficult circumstances
Perform additional administrative responsibilities as assigned
Qualifications
1+ year of receptionist, administrative, legal, medical, or customer service experience preferred
Workers' compensation or personal injury law firm experience is highly preferred
Prior experience working in a law firm or other professional services environment is a plus
Excellent verbal and written communication skills
Professional, friendly, and empathetic demeanor
Strong organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Comfortable handling a high volume of phone calls and client interactions
Strong computer skills and ability to learn new case management and office systems
Ability to maintain confidentiality and exercise sound judgment
Reliable, professional, and team-oriented
What We're Looking For
The ideal candidate is someone who genuinely enjoys helping people, communicates confidently and professionally, and can remain organized and composed in a busy legal environment. Because many of our clients are dealing with workplace injuries and other significant life challenges, empathy, patience, and excellent customer service are especially important.
Prior workers' compensation or personal injury law firm experience is highly preferred, particularly experience with client intake, legal reception, or communicating with injured clients.
Worksite address
washington, DC, 20001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.