About this opportunity
SEA LIFE lists this LEGOLAND CA FT Day Security Supervisor opportunity in carlsbad, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Security SupervisorLEGOLAND California Resort | Carlsbad, CAOn-Site Role Leadership Opportunity Full-Time Must be 18+ years old for the role Weekday, weekend and holiday availability required Must be available for rotating schedulesBuild Safer Experiences Every DayAs a Security Supervisor, you'll lead daily security operations across LEGOLAND California Resort, helping ensure the safety of our guests, employees, and property while delivering exceptional guest experiences.Reporting to the Security Operations Manager, you'll oversee a large security team, coordinate incident response, support investigations, and maintain a strong security presence throughout the Resort. You'll also serve as the Security Duty Manager on a rotating basis, providing operational leadership during emergencies and after-hours operations.What You'll DoLead Daily Security OperationsSupervise security personnel across the Resort.Maintain patrol coverage and access control.Oversee guest and employee screening checkpoints.Support Park Dispatch Center operations.Monitor CCTV and security systems.Ensure completion of detailed incident and injury reports.Manage Lost & Found processing and documentation.Support execution of the Resort Emergency Action Plan.Perform additional duties assigned by leadership.Respond to IncidentsOversee response and documentation for:Medical emergenciesLost childrenTheft and vandalismIntoxicated or disorderly guestsFire alarmsTraffic collisionsLost & found mattersGuest and employee safety concernsSupport Emergency OperationsAssist with evacuations and emergency procedures.Deploy security personnel during incidents.Maintain crowd control and secure perimeters.Coordinate with operations teams and emergency responders.Serve as Security Duty Manager on assigned shifts.Lead InvestigationsReview incident reports for accuracy and timeliness.Conduct preliminary investigations.Gather statements and review CCTV footage.Identify trends and recurring issues.Escalate findings to leadership when appropriate.Develop & Support Your TeamLead, coach, and motivate security personnel.Maintain staffing and operational coverage.Support onboarding and ongoing training.Reinforce professional appearance and conduct standards.Mentor front-line supervisors and shift leaders.Support the Guest ExperienceMaintain a visible, professional, and approachable presence.Assist with guest issues and policy enforcement.Coach team members on communication and de-escalation.Partner with Resort departments to resolve concerns efficiently.Champion a Guest Obsessed culture.Operational Planning & ReadinessManage schedules and daily deployment plans.Ensure appropriate staffing coverage.Monitor radios, PPE, uniforms, vehicles, and equipment.Support department resource planning and cost-control efforts.Oversee security operations at: LEGOLAND Park, Hotels, Water Park, SEA LIFE Aquarium, Bag Check Areas, Additional assigned locationsHealth & SafetyEnforce Merlin Health, Safety, and Security standards.Identify and report hazards.Support safety investigations.Coordinate with Health & Safety partners on escalated concerns.Qualifications & ExperienceWhat We're Looking ForRequired ExperiencePrevious leadership experience in security, law enforcement, military, hospitality, entertainment, or related fieldsMust possess a valid California Guard Card or Proprietary Private Security Officer (PSO) Guard Card. CCTV monitoring and surveillance experience is neededExperience supervising teams in a fast-paced environmentStrong investigative and incident management skillsExperience preparing reports and documentationAbility to remain calm and make decisions under pressureKnowledge & SkillsStrong leadership and team development abilitiesExcellent verbal and written communication skillsStrong problem-solving and decision-making skillsExperience with CCTV and access control systemsProficiency with Microsoft Office and reporting softwareAbility to drive a vehicleKnowledge of emergency response and security proceduresAvailability RequirementsMust be fully available on weekendsMust be available on holidaysMust be able to work days, evenings, overnights, weekends, and holidays as business needs requireWhy LEGOLAND California Resort?Join a team that's committed to creating a safe, secure, and memorable experience for every guest. If you're a strong leader who thrives in a dynamic environment and enjoys developing high-performing teams, we'd love to hear from you.Apply today and help protect the magic behind the fun.
Worksite address
carlsbad, CA, 92011, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.