About this opportunity
Domino's Franchise lists this Level 1 Assistant Manager opportunity in remote, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Level 1 Assistant Manager
Holland, Michigan, Nuhash Pizza Inc.
About Us
Advancement Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Diversity Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
We are an equal opportunity employer and encourage all candidates to apply. Accommodations during the application process, interviews, hiring and employment are available. All any candidate needs to do is let us know if an accommodation is needed.
Summary Statement We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
Job Description
We're looking for a dynamic and results-driven Level 1 Assistant Manager to join our team in Holland, United States. In this role, you'll take on a leadership position where you'll oversee daily operations, manage team performance, and ensure exceptional customer experiences. If you're someone who thrives in a fast-paced environment and has a natural ability to lead, motivate, and organize, we want to hear from you. This is your opportunity to grow your management career while making a real impact on our business success.
Oversee all operational activities during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
Set the example by consistently following all company policies and procedures, and hold team members accountable to the same standards
Lead, supervise, and mentor team members to ensure they meet performance expectations and deliver excellent customer service
Manage staffing schedules, ensuring adequate coverage and communicating scheduling needs transparently with the team
Monitor and control food costs, inventory levels, and cash reconciliation to maintain profitability
Maintain store cleanliness, organization, and adherence to brand standards and health regulations
Process and manage customer orders, both in-person and over the phone, with accuracy and efficiency
Analyze operational data and complete required paperwork and reports in a timely manner
Implement marketing initiatives and promotional activities to drive sales and customer engagement
Address customer concerns and complaints with empathy and resolve issues promptly
Train and develop team members on equipment operation, food preparation, and customer service protocols
Communicate effectively with upper management regarding operational challenges, opportunities, and performance metrics
Ensure attendance and punctuality standards are met and address performance issues constructively
Perform all general store duties as needed, including equipment operation, food preparation, and facility maintenance
Qualifications
**Required Skills and Competencies**:
Strong mathematical abilities—capable of accurately adding, subtracting, multiplying, and dividing; proficiency with calculators
Excellent cash handling skills with the ability to make correct monetary change and manage cash control procedures
Exceptional verbal and written communication skills for interacting with customers, team members, and management
Proficiency with computers, keyboards, and touch screen systems for order entry and data management
Proven ability to multitask effectively in a fast-paced environment while maintaining attention to detail
Strong organizational and time management skills with the ability to prioritize competing demands
Leadership and decision-making capabilities with the ability to make sound judgments under pressure
Customer service excellence with a genuine commitment to creating positive customer experiences
Ability to analyze operational data and identify opportunities for improvement
Conflict resolution and interpersonal skills to work collaboratively with diverse team members
Reliability, punctuality, and strong work ethic with flexibility to work varying shifts
**Required Experience**:
Minimum 1-2 years of supervisory, team lead, or assistant management experience
Proven experience in food service, retail operations, or a similar customer-facing environment
Demonstrated experience with inventory management and cost control
Experience handling cash and managing financial transactions
Track record of successfully training and developing team members
**Preferred Qualifications**:
Experience in a fast-casual or quick-service restaurant environment
Knowledge of food safety and health code compliance
Experience with point-of-sale (POS) systems and restaurant management software
Previous experience with performance management and employee coaching
Familiarity with marketing and promotional strategies in a retail or food service setting
**Physical Requirements**:
Ability to stand for extended periods during shifts
Capability to lift and carry items up to 30 pounds regularly
Ability to navigate stairs, climb ladders, and work in varying temperature environments
Comfortable with repetitive hand movements and fine motor coordination
Willingness to perform various physical tasks as operational needs require
Additional Information
Physical Requirements , including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
· For short distances for short durations
· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
· During delivery of product, navigation of five or more flights of stairs may be required.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reach
Worksite address
remote, MI, 49423, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.