Job description
Remote | Full-Time | US Hours | Independent Contractor
We're looking for a highly skilled Senior IT Support Engineer to join our client's growing Managed Service Provider (MSP) team. This role is ideal for someone who enjoys troubleshooting complex technical issues, working across multiple client environments, and delivering exceptional service.
Requirements
Minimum 3 years of recent MSP experience (required)
Experience supporting multiple clients in a managed services environment
Strong knowledge of Microsoft 365, including Entra ID (Azure AD), Exchange Online, SharePoint, and Intune
Experience with PowerShell, Azure VMs, Azure Virtual Desktop (AVD), Windows Server, Active Directory, Group Policy, and directory synchronization
Familiarity with virtualization, VPNs, hardware firewalls, backup solutions, and networking technologies
Excellent troubleshooting, documentation, and communication skills
Organized, process-driven, and able to perform well under pressure
A collaborative team player with a passion for learning new technologies
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.