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Job description
Overview
nYou will join a high-energy and fast-paced team that supports Lowes Foods To Go – our online ordering program that guests call “life-changing”. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company’s fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.
nResponsibilities
n1. Pick guests’ orders based on operational guidelines and best practices
n2. Interact with guests in a genuine, fun, and interactive manner
n3. Work efficiently and purposefully when picking, staging, and carrying out orders
n4. Properly greet and review orders with guests
n5. Effectively and safely handle, bagging, and loading of orders
n6. Record any variances on guest pick list
n7. Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
n8. Perform basic maintenance on hardware and software
n9. Maintain LFTG station including all equipment
n10. Communicate any service issues with support resources and store management
n11. Conduct in-store promotion of program
n12. Periodically assist and/or conduct marketing within the community
n13. Provide in-store guest service as needed. (bagging, help locating product, cleaning)
n14. Maintain a professional appearance and attitude at all times
n15. All other duties assigned by management
nQualifications
n1. Friendly, energetic, genuine, and outgoing personality
n2. Strong people skills with the ability to communicate clearly, professionally, and concisely
n3. Ability to work well with others, especially those with differing personalities and viewpoints
n4. Ability to lift 25 lbs. consistently and 50 lbs. occasionally
n5. Ability to read and understand information and take direction
n6. Ability to walk, bend, kneel and stand for extended periods of time
n7. Ability to effectively communicate with, and take direction from supervision
n8. Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
n9. Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team
n#LI-JF1
Worksite address
leland, NC, 28451, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.