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Job description
Licensed Casualty and Property Insurance AgentDo you work best when you have defined objectives, and the independence to manage how you meet those objectives? Do you enjoy using your excellent communication and listening, problem-solving, and interpersonal skills to identify the best solutions for your customers?Join Us.We're now hiring Small Business Insurance Advisors who want to grow a fulfilling career centered around cultivating strong relationships in an office-based setting.Job DescriptionHandles inbound sales inquiries from small business owners seeking commercial insurance solutions with one of the nation's leading small business insurers. Engages prospects through consultative selling techniques to assess business needs, recommend appropriate insurance products, explain coverage options, and guide customers through the quoting and purchasing process. Delivers exceptional customer service while achieving sales, conversion, and quality performance goals. Maintains accurate customer records, ensures compliance with insurance regulations and company policies, and collaborates with underwriting and support teams to provide seamless customer experience.Key Responsibilities:Respond to inbound calls from prospective small business insurance customers.Assess customer needs and recommend suitable insurance products and coverage options.Generate quotes and support customers through policy purchase decisions.Meet or exceed sales, quality, and customer satisfaction targets.Maintain accurate documentation of customer interactions and policy details.Adhere to regulatory, compliance, and company requirements.Build trust-based relationships through professional and consultative communication.What We Offer:We provide competitive pay of $28.00-$30.00 hourly, PTO, and 401kWe support you through licensing exams, financially and educationallyYou'll receive a PC with two monitors and a dual-ear USB headset that has a noise-canceling microphone to enable working from homeYou'll be eligible for medical, dental, and vision benefits, EAP, health and wellness programs, and moreAnd, Sutherland has tremendous advancement opportunities – 80% of our frontline leaders have been promoted!QualificationsQualifications:Must have completed high school or equivalentMust have an active property and casualty licenseMust have basic knowledge with using Microsoft Office suiteAdditional InformationImportant Note: This job is open only to residents of the United States, and you must be authorized to work in the US to be considered for employmentAbout Us:At Sutherland, recently named a Great Place to Work, we care for our customers' customers and help to strengthen their brands. We do this by improving how they work with their customers to deliver an extraordinary customer experience. In other words, behind every screen, click or command are the people of Sutherland. In business for over 35 years, we are now nearly 40,000 employees strong and work with hundreds of companies in over 100 countries around the globe.
Worksite address
chesapeake, VA, 23320, US
Who can apply
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