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Otto Insurance Group

Licensed Insurance Customer Service Representative

lancaster, OH

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Job description

Licensed Insurance Customer Service ManagerAs a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.Responsibilities:Handle customer inquiries and provide accurate information about insurance policiesProcess policy changes, renewals, and claims efficientlyAssist customers with policy-related questions and concernsMaintain client records and documentationCollaborate with the sales team to ensure customer satisfactionRequirements:Active insurance licensePrior experience in customer service or insurance industryExcellent communication and interpersonal skillsProficiency in insurance software and Microsoft OfficeBenefits:Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthlyHealth insurance and retirement plansPaid time off and holidaysMatching Simple IRAAbout the Company:At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.

Worksite address

lancaster, OH, 43130, US

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Last received from source 2026-10-11View job