About this opportunity
TieTalent lists this Licensed Optician opportunity in danbury, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Licensed Optician role at MyEyeDr. As a Licensed Dispensing Optician (LDO), you will analyze prescriptions to provide the highest quality vision care to our patients. The LDO fits, measures, and adjusts eyeglasses to meet patients’ needs and expectations and resolves any vision‑care issues. The LDO provides oversight on all prescriptions throughout the office.
Responsibilities
Provide patients with exceptional customer service by understanding and assisting their needs
Guide and assist patients in eyewear and frame/lens selection using knowledge of product lines and options
Converse with patients to analyze and assess vision problems and needs
Provide oversight on all prescriptions throughout the office
Maximize sales using the company’s standard sales concepts and promotions for products (e.g., anti-reflective coating, poly, warranties, second pairs, backup eyewear)
Maximize insurance plans for patients and explain benefits
Understand cost of goods and retail fee schedules; use this knowledge to address “walking Rx” concerns
Focus on company Key Patient Indicators
Educate patients on adaptation to new prescriptions and care of lenses
Use pupillometer, PD ruler, and other technical aids for proper fit and measurements
Ensure accurate delivery and turnaround times; notify patients of delays
Understand promotions, coupons, and third‑party programs available
Make care calls to patients who recently received eyewear
Use lensometer to neutralize, verify, and perform final inspection of eyewear
Notify patients when eyeglasses are complete for dispensing; fit and adjust eyewear
Ensure product pricing is accurate; monitor jobs waiting for pickup
Maintain clean and merchandise displays; place returns in proper bins
Perform preliminary testing for patients as needed; process payments; help maintain office appearance
Attend meetings and participate in training opportunities; perform other duties as assigned
Qualifications
State Board Certified Licensed Dispensing Optician
AA or BA/BS in related field is desirable
2-5 years of related eyewear experience in a similar office
Proven success in a retail/office environment addressing diverse customer requirements
Strong comfort with optical and lens-related concerns
Ability to oversee, understand, and describe multiple prescriptions daily
Proven ability to establish positive patient rapport and build relationships
Strong communication skills (oral and written); ability to manage priorities in a fast-paced environment
Ability to multi-task, set priorities, and meet patient commitments/deadlines
Proficiency with automated equipment and systems standard to the optometry industry
Benefits
Growth and development through role-specific training
Opportunity to earn bonuses and commissions (role specific)
Comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance, and more
Vision coverage and associate discounts on our products
401(k) with competitive company match
PTO and paid holidays from day one
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
IND-LDO
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Worksite address
danbury, CT, 06813, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.