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Job description
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Training & development
As a Clinic Supervisor, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. The Clinic Supervisor is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assist with staffing needs; provide resource support and administrative oversight, while maintaining an active case load of clients.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
Tasks & Responsibilities:
Participate in leadership meetings when requested
Maintain an active caseload with billable hours expectations
Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
Review EHR service lines and complete error corrections as needed
Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
Partner with clinic director to support administrative changes as needed (office space and waitlist)
Partner with clinic director to support administrative changes as needed
Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
Coordinate office supply orders for clinic (ordering and monitoring)
Co-facilitate clinic meetings and consultation groups, including documentation via a file note
Collaborate with clinic director to maintain organizational policies and procedures
Serve as back-up for clinic director when they are out of the office
Support clinic staff development to ensure accurate use of Valant
Additional duties as assigned
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline
Active and unrestricted license issued by a North Carolina Professional board (e.g., LCMHCS, LMFT, LCSW)
Strong leadership and problem-solving skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record system
Salary:
Competitive pay (clinical/non-clinical)
Performance based
Benefits (Vacation, PTOs, Health/dental/vision, 401K contributions and reimbursement for CEUs and many more)
Flexible work from home options available.
Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.