About this opportunity
Free Line Plumbing lists this Licensed Service Plumber opportunity in capitol heights, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Freeline Plumbing Services, Inc.Capitol Heights, Maryland | Serving Prince George's County and Washington, D.C.You are an experienced service plumber who takes pride in solving problems, serving customers, and doing the job right. You have at least five years of service plumbing experience, hold an active Journeyman or Master Plumber license, and know how to use ServiceTitan.You're also looking for a company that respects your time, supports your growth, and understands that a successful career should not come at the expense of your family or personal life.At Freeline Plumbing, our belief is simple: Our success is your success.RequirementsYou're the Technician We're Looking For If You:Have at least five years of professional service plumbing experienceHold an active Journeyman Plumber or Master Plumber licenseHave hands-on experience using ServiceTitan CRMCan confidently diagnose plumbing problems and present appropriate solutionsAre comfortable preparing and explaining repair or replacement optionsKnow how to build trust and help customers make informed decisionsCan communicate professionally with residential and commercial customersTake clear jobsite photos and maintain accurate job documentationFollow company procedures, plumbing codes, and safety standardsMaintain a clean, organized service vehicle and professional appearanceUnderstand the importance of completing work efficiently and collecting payment onsiteAre dependable, accountable, coachable, and motivated to improveWant to grow with a company—not simply complete calls and collect a paycheckWhy You'll Want to Join FreelineWe want you to have the tools, support, training, and opportunities necessary to build a successful and rewarding career. Our team members enjoy:Competitive hourly compensation with opportunities to increase earnings through performanceTake-home company service vehicle for eligible techniciansCompany-provided tools, technology, and resourcesConsistent training and professional developmentWeekly plumbing, sales, and customer-service trainingOpportunities for career advancement into senior technician, lead technician, and service management positionsA structured career-development path with clear performance expectationsSupport from the office and dispatch team throughout the workdaySales opportunities through memberships, upgrades, add-ons, and Good-Better-Best optionsEstablished customer base with residential and commercial service opportunitiesOrganized Monday training sessions and team meetingsA company culture built on Faith, Accountability, Integrity, Teamwork, Empathy, and InnovationA supportive environment where quality workmanship and customer service are recognizedThe opportunity to join an established plumbing company serving the community for more than 20 yearsWhat You'll DoAs a Service Technician at Freeline Plumbing, you will:Diagnose, repair, replace, and maintain residential and commercial plumbing systemsComplete common service calls involving drains, water heaters, fixtures, pumps, piping, pressure problems, leaks, and other plumbing concernsPerform thorough plumbing inspections and identify potential issuesProvide customers with clear Good-Better-Best repair or replacement optionsExplain estimates, warranties, memberships, financing options, and available add-on servicesComplete approved work safely, professionally, and whenever possible, on the same dayCreate accurate estimates, invoices, notes, photos, and customer records in ServiceTitanFollow up on previously presented unsold estimatesCommunicate job status and recommendations to the office and dispatch teamDeliver an outstanding customer experience on every callRepresent Freeline Plumbing with professionalism, integrity, and empathyWhat Success Looks LikeYou arrive prepared, listen carefully to the customer, diagnose the entire problem, and explain your recommendations clearly. You do not pressure customers—you educate them and provide options.You take ownership of every service call, document your work accurately in ServiceTitan, maintain high workmanship standards, and look for ethical opportunities to provide additional value. You welcome coaching because you want to become stronger technically, professionally, and financially.Required QualificationsMinimum of five years of service plumbing experienceActive Journeyman Plumber or Master Plumber licensePrevious ServiceTitan experienceValid driver's license and acceptable driving recordStrong diagnostic and troubleshooting abilitiesProfessional communication and customer-service skillsAbility to perform the physical duties associated with plumbing service workAbility to follow applicable plumbing codes and safety procedures
Worksite address
capitol heights, MD, 20743, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.