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Impact BPO

Lien Negotiator Specialist

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

We are seeking a detail-oriented and organized Lien Negotiator to support the review, management, and resolution of medical liens and related documentation for personal injury cases. The ideal candidate will possess strong communication skills, experience handling legal or medical documentation, and the ability to manage multiple cases efficiently in a fast-paced environment.

Responsibilities:

Assist lien negotiators with the review, organization, and analysis of medical bills, insurance statements, and lien documents

Request, track, and follow up on lien information, itemized statements, and account balances

Review, analyze, and account for medical bills and subrogation liens for distribution sheets

Maintain accurate and updated lien logs, case notes, and documentation within the firm’s case management system

Manage correspondence from subrogation providers and notify lien negotiators of communications requiring action

Collaborate with case managers, paralegals, and attorneys to ensure smooth case closure and timely disbursement

Handle data entry and document management with a high level of accuracy and attention to detail

Uphold confidentiality and comply with all legal, ethical, and firm-specific standards

Prioritize and manage multiple cases and deadlines simultaneously

Requirements

Strong written and verbal communication skills

Previous experience in Personal Injury

Knowledge of medical terminology and legal documentation

Ability to work independently and collaboratively in a team environment

Strong organizational and multitasking skills

High attention to detail and accuracy in document handling and data entry

Proficiency in case management software and Microsoft Office applications (Word, Excel, Outlook)

Experience with Adobe Acrobat Pro

Ability to review and analyze medical bills and subrogation liens

Reliable time management and problem-solving abilities

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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