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State of Colorado

Litigation IT Systems Administrator

denver, CO

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About this opportunity

State of Colorado lists this Litigation IT Systems Administrator opportunity in denver, Colorado. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position Summary:

University Counsel has a dual report to the Board of Regents and the President of the University and includes several legal functions that provide an array of services to the University of Colorado system. The Office of the University Counsel provides legal advice to the Board of Regents, the president, system administration and the campuses.

The Litigation IT Systems Administrator is a member of and the key technical resource for University of Colorado (CU) Office of University Counsel. This position is responsible for the implementation, administration, and maintenance of the technology platforms that support the business and legal processes of the Office. This position must be proficient in the areas of electronic discovery reference model (EDRM), E-Discovery software applications, and Office 365 (including their E-Discovery module). Priorities for day to day work and ongoing projects are set by University Counsel and carried out in conjunction with the Office of Information Security (OIS), University Information Services (UIS), and CU's campus information technology (IT) Security Principals. The incumbent in this position must exercise a high degree of independence and autonomy. This position will also be responsible for coordinating cross-campus E-Discovery platforms, processes, and responses as well as consulting with our legal teams for case and matter management expertise.

This position reports to the Senior Associate Counsel, Litigation, in the Office of University Counsel and is exempt from the State of Colorado Classified Staff System.

Where You Will Work:

This role is eligible for a hybrid schedule, working one day a week in the office at 1800 Grant St. in Denver, CO, and four days a week from home.

Duties and Responsibilities:

Serve as the primary subject matter expert for e-discovery and Colorado Open Records Act (CORA) related issues which shall include the following: Perform or facilitate the data collection from CU campuses, as required as part of a legal hold process.

Develop and maintain policies and procedures, as well as security standards with the Office of Information Security and IT Security Principals on each campus regarding the placement and export of a legal hold data to maintain the highest level of confidentiality at all times.

Prepare and transfer data to the approved eDiscovery vendor when required.

Troubleshoot any technical problems during the collection or transfer of legal hold data.

Work closely with the assigned paralegal and attorney for each case to determine the best manner in which the data should be presented for review.

Process data inside eDiscovery Review application and generate productions.

Facilitate the destruction of all sensitive data from the secure server as required.

Serve as the primary technical expert for software administration including: Work internally to schedule software upgrades.

Test and de-bug upgrades before moving into production.

Install desktop plug-ins for end-users.

Troubleshoot basic software errors and problems for legal staff.

Escalate software errors and problems to Customer Support or the UIS Business Applications Manager as appropriate.

Provide technical expertise in recommending and implementing both eDiscovery and legal support related software and hardware solutions.

Provide technical assistance to legal staff for meetings, hearings, depositions, and trial.

Prepare and maintain documentation for projects and administration tasks.

Provide and facilitate training for IT Security and Legal staff in areas of responsibility.

Coordinate with cross-campus IT personnel on technical e-discovery matters

Consult with our legal team on case matter management

Applications:

Proficient In

Legal Holds and Project Management

E-discovery software

Office 365, including eDiscovery/legal hold modules

Docketing software

Gmail eDiscovery

Matter Management software

Minimum Qualifications:

Bachelor's degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)

Five (5) years' experience performing software administration duties, which includes eDiscovery review software

Crafting, validating, and running Boolean searches

Providing technical support

Developing and maintaining standards

Testing and debugging upgrades

Collecting and exporting data

Processing and transferring data

Executing document productions

Preferred Qualifications:

Seven (7) years' experience performing software administration and support duties, as indicated above

One (1) year of experience in a team lead or supervisory role, which may include assigning and reviewing the work of others, providing guidance to internal and external team members, and/or assisting management with developing policies and procedures (this requirement may be substituted by formal leadership training)

Experience in Higher Education

Experience with legal or litigation support

Experience with one or more of the following: Enterprise software programming and queries

Supporting enterprise level Legal Hold software

Relativity eDiscovery review software

Adobe Acrobat X Pro

Web-based software applications

Matter Management software – Team Connect preferred

Law ToolBox software

Knowledge, Skills, and Abilities:

Proficiency in crafting, validating, and running Boolean searches

Expert knowledge of Electronic Discovery Reference Model (EDRM) and related functions

Expert knowledge of information technology service management (ITSM) principles and best practices

Expert computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems

Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others

Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly

Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal

Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions

Analytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results

Evaluative skills, including the ability to assess information for reliability, validity, and relevance

Critical thinking skills, including the ability to identify problems, questions, and assumptions; establish significance; and understand logical connections between ideas

Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor

Ability to deliver a high level of commitment to customer serviceAbility to work effectively both independently and in teams

Ability to work well with different constituents at all levels, including top management and user representatives, as well as with both internal and external constituents

Ability to import and export mailboxes from O365

Ability to train staff on the use of software applications

Benefits:

With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.

Disability, Life, Vision Insurance options.

Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.

Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.

Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.

6 weeks of parental leave to adjust to the joys of parenthood.

A tuition benefit program for you and/or your dependents.

Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.

Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

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Worksite address

denver, CO, 80285, US

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