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Job description
Intake Specialist Position Overview
We are seeking a detail-oriented and organized Intake Specialist to manage the intake process for new patients, ensuring a seamless and efficient transition into our clinical services. The ideal candidate will have experience in mental health settings, strong communication skills, and proficiency with relevant software tools.
Key Responsibilities:
Receive and verify insurance eligibility for new patients and assign them to appropriate clinicians at convenient clinic locations.
Ensure all necessary psychosocial and psychiatric information, including patient emails and emergency contacts, is collected before intake assessments.
Prioritize assignment of new cases to therapists building caseloads, using clinical judgment and experience.
Train therapists to maintain an up-to-date schedule of intake openings in the clinic scheduling system.
Maintain logs tracking patient assignments, intake status, and admission dates.
Communicate regularly with CCM's Billing Director, billing and front desk staff, Clinic Directors, and the Director of Clinical Services regarding intake activities.
Notify referral agencies of patient status following intake appointments.
Manage schedule inventory and daily schedule distribution to support billing and rescheduling processes.
Maintain organized and current filing of office records for at least two years.
Assist with additional duties as assigned by Billing Director, Clinic Directors, and Director of Clinical Services.
Qualifications:
Master's degree in Social Work
Must be an active LMSW or LCSW in the State of NY
At least one year of experience in a mental health clinic as a therapist or intern.
Proficient with EPACES, Microsoft Word, data entry, and strong overall computer skills.
Bilingual in English and Spanish is a plus
Pay rate: $45-55 per hour
Location: Brooklyn, NY
Schedule: Monday-Friday 9AM-5PM
Position: Temp with possibility for perm *This is an In-person position*
EOE: We are an Equal Opportunity Employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Worksite address
brooklyn, NY, 11210, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.