Job description
At Premier Mortgage Resources, we are committed to helping our customers achieve their financial goals. We are looking for a Dari & Pashto speaking loan assistant to join our team and contribute to our mission. The loan officer assistant will be responsible for supporting the loan officer in the origination and processing of loans. This will include collecting and verifying customer information, preparing loan documents, and coordinating with other departments to ensure a smooth loan process. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Duties & Responsibilities
Serve as the primary point of contact for loan applicants, providing them with information about loan products, eligibility requirements, and application processes
Gather and review required documentation from loan applicants, including tax returns, pay stubs, bank statements, and credit reports
Perform initial analysis of loan applications to determine if applicants meet minimum qualifications
Forward complete loan applications to loan officers for further review and approval
Communicate loan decisions to applicants in a timely and professional manner
Maintain up-to-date knowledge of all loan products offered by the bank
Assist loan officers with preparing loan documents for closing
Attend loan closings to ensure that all documents are signed and notarized correctly
Follow up with loan officers and applicants after loan closing to ensure that all post-closing conditions have been me
Monitor loans throughout the life of the loan to ensure timely payment of principal and interest
Work with delinquent borrowers to develop repayment plans
Coordinate with other departments within the bank to resolve any issues that may arise during the loan process
Required Skills and Qualifications
Trilingual (English/Dari/Pashto)
High school diploma or equivalent
1-2 years of customer service experience, preferably in a financial institution
Basic math skills
Excellent communication, interpersonal, and organizational skills
Ability to work independently and with a team
Proficient in Microsoft Office, with aptitude to learn new software and systems
Preferred Skills and Qualifications
Some college coursework completed
1-2 years of experience in the loan processing or mortgage industry
Experience with Encompass or other loan origination software
NMLS license
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.