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Job description
Overview:
nActs in a liaison capacity for mortgage originators and customers providing follow-up and resolution to questions and concerns. Provide general sales, marketing and operational support for assigned mortgage originator. Adhere to the requirements of federal registration under the SAFE Act.
nPrimary Responsibilities:
nnnAssist Loan Officer in developing and managing a referral source, prospect and customer base.
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nnAssist Loan Officer in developing and implementing marketing/sales support programs to develop new business.
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nnInteract with customers to complete the application process, ensure all necessary supporting loan documentation is obtained and accurate.
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nnProvide follow-up on loan conditions as required by commitment letter.
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nnInteract with Production department personnel (processors, underwriters, closers) to ensure loan application file is complete, loan documentation is satisfactory, conditions are met and loan can close within required time frames.
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nnServe as communication liaison between customer, M&T Corporation and loan officer. Initiating and answering calls to/from customers as required in a prompt, courteous and professional manner.
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nnMaintain and organize current and required loan documents for all loan programs as needed.
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nnTake loan applications as necessary and input loan data into processing system via laptop.
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nnAssist Loan Officer in providing required reporting as needed.
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nnAdhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
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nnPromote an environment that supports belonging and reflects the M&T Bank brand.
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nnMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
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nnResponsible for meeting and maintaining registration requirements under the Federal SAFE Act.
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nnComplete other related duties as assigned.
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n nScope of Responsibilities:
nIncumbent works under general supervision.
nIn many cases, incumbent will be the point of contact for customer to complete application process and for follow-up for outstanding items needed to provide a complete loan application for processing.
nResponsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
nAnswer customer phone calls in courteous and professional manner.
nSupervisory/Managerial Responsibilities:
nNot Applicable.
nEducation and Experience Required:
nHigh school diploma (or equivalent) or equivalent work experience.
nKnowledge of Secondary Marketing requirements.
nKnowledge of FHA/VA regulations.
nKnowledge of Bank products and services.
nStrong organizational skills with ability to manage multiple priorities.
nExcellent verbal and written communications skills.
nFlexible to travel within region and work overtime and/or flexible schedule as needed.
nEducation and Experience Preferred:
nPrior mortgage experience.
nKnowledge of software utilized by department.
nKnowledge of Bank products and services.
nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
nLocation
nLake Oswego, Oregon, United States of America
nM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Worksite address
lake oswego, OR, 97034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.