About this opportunity
City First Bank lists this Loan Operations Team Lead/Supervisor opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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This range is provided by City First Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr - $85,000.00/yr
Direct message the job poster from City First Bank
Strategic Talent Acquisition & Onboarding Expert | AVP | HR | City First Bank | |
WHO WE ARE
City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2024, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.
ROLE SUMMARY
Supervises the Loan Operations Department, which includes the following:
Loan Customer Service
Loan File Management
Responsible for Review of all Loan File Maintenance and New Loan Boarding
Ensures accurate and timely servicing of the Bank’s Loan Portfolio.
Ensures that Loan Service activities are completed in compliance with applicable government regulations and bank policy.
Provides supervision and training to Department staff.
Ensures quality customer relations and service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Ensures that all new loans are accurately boarded into the Loan Servicing Data System.
Supervises workflow and delegates assignments.
Prepares/Reviews Escrow Analysis for all Direct Lending loans on Escrow.
Maintains the HMDA LAR for Direct Lending loans.
Reviews new loans for FHLB Pledgeability.
Ensures the GL Application balances for Direct Lending loans.
Daily/Monthly GL Reconciliation for Direct Lending loan GLs.
Flood Insurance Monitoring, Force Place Communication and Monitoring
Supervises servicing of all Direct Lending loans, modifications, real estate taxes, hazard and flood insurance, payoffs, lien releases for paid off loans, billing statements and notices.
Provides supervision and direction to the following functions:
General Customer Service
File Management
Core Loan System Maintenance
Department Workflow and Assignments
Coordinates activities with appropriate loan officers regarding litigation.
Assists manager with maintaining and updating the Loan Operations Manual.
Ensures compliance with flood insurance regulations.
Performs other duties as assigned.
Supervisory Responsibilities:
Provides leadership and training to departmental staff.
Participates in hire/fire/salary actions/decisions for departmental staff.
EDUCATION & EXPERIENCE
Required Education/Experience:
High school or general education degree
Minimum five years related experience in loan servicing and operations.
Preferred Education/Experience:
Associates or Bachelor’s Degree in finance, business administration, real estate, or related field.
CERTIFICATIONS
Not applicable
KNOWLEDGE, SKILLS, AND ABILITIES
Required Knowledge & Skills:
Strong knowledge of servicing commercial, construction, and real estate loans.
Strong knowledge of related State and Federal banking compliance and loan regulations; bank operational and lending policies and procedures, and bank products and services.
Preferred Knowledge & Skills:
Superior knowledge of servicing commercial, construction, and real estate loans.
Superior knowledge of related State and Federal banking compliance and loan regulations; bank operational and lending policies and procedures; and bank products and services.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Administrative
Industries
Banking
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Paid paternity leave
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.