Job description
We are seeking a detail-oriented and proactive Loan Coordinator to support our mortgage operations team. The ideal candidate will play a key role in ensuring accurate documentation, smooth communication, and efficient loan processing. This role requires exceptional organizational skills, a keen eye for detail, and the ability to manage multiple tasks in a deadline-driven environment.
NOTE: Work schedule will fall on Friday to Tuesday
Key Responsibilities
Download appraisals as they arrive, compile all required components (invoice, SSR, appraiser E&O, etc.), upload to the appropriate systems, and email a complete copy of the appraisal report to the team.
Split title documents and upload them into designated folders, excluding documents providing property tax estimates (as these may not reflect accurate values for new construction loans).
Accurately tag files in the CRM system for proper tracking and documentation.
Follow up on stale or inactive pre-approvals to ensure timely updates or closures.
Facilitate and manage weekly pizza order emails (internal morale initiative).
Send out Tuesday Updates to clients, agents, and internal team members to keep all parties informed on loan status.
Process and manage borrower opt-outs from marketing or communication campaigns.
Assist in preparing and sending loan disclosures as needed.
Label and stack incoming documents correctly to maintain consistent file organization.
Perform data verification to ensure all borrower and property information is accurate and up-to-date.
Add appropriate tags and documentation to ensure compliance and completeness of each file.
Skills, Knowledge and Expertise
Previous experience in mortgage or loan processing preferred.
Strong organizational and file management skills.
Excellent attention to detail and ability to follow through on tasks.
Proficient with digital file management systems and Microsoft Office Suite.
Experience with mortgage CRMs and LOS platforms (preferred but not required).
Excellent written and verbal communication skills.
Ability to multitask in a fast-paced environment.
Benefits
Above market salary
HMO on Day 1 for principal and two dependents
Government-mandated benefits
Performance-based Incentives
Quarterly Company Events
1,000 PHP De Minimis
Equipment and software provided
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.