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Job description
It Starts Here:
nSantander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
nIf you are interested in exploring the possibilities We Want to Talk to You!
nThe Difference You Make:
nThe Associate, Commercial & Wholesale Operations is responsible for supporting all Back Office related activities covering all aspects of their aligned product/business area to ensure the efficient delivery of all products and services (i.e. interpreting credit agreements related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loan/letter of credit products, which include new loans, modifications and extensions.) to the Bank’s clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders.
nnnProvides leadership of unit or team in Loan Operations in absence of manager.
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nnPerforms varied, non-routine and more complex operational tasks to support team.
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nnProvides information and procedural knowledge for less experienced staff.
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nnResolves most issues escalated by less experienced employees.
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nnCompletes complex operational transactions and researches issues.
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nnTakes corrective action as necessary and researches complex issues to determine best course for resolution.
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nnTrains new employees in systems, procedures, and processes.
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nnPerforms additional tasks employing skill and experience in the function.
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nnSuggests changes or modifications to policies and procedures based on day-to-day observations and activities.
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n nWhat You Bring:
nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
nEducation:
nnBachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
n nProfessional Experience:
nn5+ Years Experience with commercial loan operations. - Required
n nSkills:
nnnExcellent communication, good organizational skills, and attention to detail.
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nnSolid knowledge/skills of Microsoft Office Suite and various bank systems.
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nnAbility to adapt quickly and be a team player.
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nnWorking knowledge in Commercial Banking.
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nnAbility to meet deadlines.
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nnStrong knowledge of the Syndicated and Commercial Loan products and markets.
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nnAbility to review and interpret legal documentation supporting these products.
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nnIn depth knowledge of market initiatives to streamline and automate Middle Office support functions.
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nnKnowledge of industry standards and best practices for Syndicated and Commercial loans .
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nnKnowledge of Banking Regulations and Standard Practices.
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nnExpertise in continuously reviewing workflow and the ability to functionalize ideas for organizational change. Also, ensure all departmental structural and procedural changes are implemented where necessary.
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nnAbility to clearly convey complex concepts and issues in a concise way.
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n nCertifications:
nnNo Certifications listed for this job.
n nIt Would Be Nice For You To Have:
nnEstablished work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
n nWork Authorization & Sponsorship:
nApplicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
nWhat Else You Need To Know:
nThe base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
nBase Pay Range:
nMinimum:
n$63,750.00 USD
nMaximum:
n$107,500.00 USD
nWe Value Your Impact:
nYour contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) (
nRisk Culture:
nWe embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
nEEO Statement:
nAt Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
nWorking Conditions:
nFrequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
nEmployer Rights:
nThis job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
nWhat To Do Next :
nIf this sounds like a role you are interested in, then please apply.
nWe are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
nAN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Worksite address
southington, CT, 06489, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.