About this opportunity
Columbia Bank (WA, OR & ID) lists this Loan Servicing Business Analyst opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Tacoma, Washington
nIrvine Main Suite 1200
nPhoenix Deer Valley
nUniversity Support 2nd Flr
nFull time
nJR
nAbout the Role:
nSupports the optimization of workflow and processes for bank business unit(s). Responsible for identifying and documenting business unit requirements, investigating business unit systems, identifying options for improving business unit systems and bridging the needs of the business unit with the use of information technology. Provides a strong link between the business unit and information technology to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization as a whole to achieve its goals.
nnnCollaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals.
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nnElicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
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nnResearches and interprets business needs of moderate complexity and translates into application and operational requirements.
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nnAssists with business base development and RFP process (as applicable) during the project initiate phase.
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nnAssists in integration and user acceptance testing of new or revised workflows, processes, and/or systems.
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nnSupports the development of training, as well as implementation and post-implementation material.
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nnServes as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow.
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nnDemonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
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nnFollows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
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nnMaintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
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nnMay be asked to coach, mentor, or train others and teach coursework as subject matter expert.
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nnActively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
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nnTakes personal initiative and is a positive example for others to emulate.
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nnEmbraces our vision to become "Business Bank of Choice."
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nnMay perform other duties as assigned.
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n nAbout You:
nnnBachelor's Degree in business, project management, business systems or equivalent (preferred)
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nn2-4 years - of relevant business analyst and/or project management and/or operations experience related to the assigned business unit function (Required)
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nnBusiness operations knowledge, analytical and problem-solving skills.
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nnDemonstrated data analysis skills including project management and/or operations.
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nnKnowledge of banking policies, procedures, practices and documentation.
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nnProficient knowledge of development concepts and practices, potential applications, and customer requirements.
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nnProven usage of project management skills.
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nnExcellent written and verbal communication and presentation skills.
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nnAbility to work effectively with individuals and groups across the company to manage customer relationships.
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n nTravel Requirements
nnOccasional
n nThe pay range for this role is $22.70 - $30.00.
nThe pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
nPrimary Location: Ability to work fully onsite at posted location(s).
n2228 South 78th Street Tacoma WA 98409
nOur Benefits:
nWe are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
nWe offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
nOur Commitment to Diversity:
nColumbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: .
nTo Staffing and Recruiting Agencies:
nOur posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
nAt Columbia Bank, we're redefining what it means to bank and to build a career. As the West's premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.
nOur culture is built on Do RIGHT , which means:
nnnRelationships: We create authentic connections with customers, colleagues, and communities.
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nnImpact: Every role here makes a meaningful difference in people's lives and local economies.
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nnGrowth: We invest in your success with career development, mentorship, and learning opportunities.
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nnHeart: We care deeply about doing what's best for our customers and each other.
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nnTrust: Integrity and transparency guide everything we do.
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n nWhy work for Columbia Bank?
nnnA strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity.
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nnA culture of belonging and purpose, where your ideas matter and your work has impact.
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nnCompetitive benefits and flexibility designed to help you thrive personally and professionally.
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nnCommunity engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.
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n nReady to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.