About this opportunity
Talent Bridge lists this Loan Servicing Representative opportunity in des moines, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Loan Document Operations AnalystLocation: Des Moines, IA – 801 Walnut St Work Arrangement: Hybrid Contract Duration: 12 months, with strong potential for extension and/or conversion to full-time Schedule: Monday–Friday 6:00 AM – 2:30 PM Data Entry Test Required Work Schedule This position follows a hybrid schedule: Monday: In-office Tuesday/Wednesday/Thursday/Friday: Rotating schedule between in-office and remote workPosition Overview We are seeking a detail-oriented Loan Document Operations Analyst to support a document-intensive loan servicing and operations team. This role supports post-closing loan documentation activities, document processing, redisclosures, settlement and refund reviews, and shipping. The position is well suited for candidates with strong office, administrative, analytical, or financial operations experience. Mortgage experience is preferred but not required, as comprehensive training will be provided. The successful candidate will be highly organized, comfortable working with paper documents and structured processes, and able to maintain a high level of accuracy while managing multiple operational tasks.Key ResponsibilitiesSupport loan servicing and downstream loan fulfillment activities.Process and maintain paper-based loan documentation.Prepare, print, package, and ship loan documents, letters, and related correspondence.Accurately update loan origination and servicing systems.Review and process Closing Disclosure (CD) information.Support redisclosure requests when changes are identified.Monitor and respond to requests received through shared team mailboxes and SharePoint queues.Complete required redisclosure documentation and submit appropriate requests.Perform settlement and refund reviews by:Reviewing refund settlement statements.Comparing settlement information against the applicable Closing Disclosure.Identifying discrepancies and ensuring figures reconcile accurately.Initiating refund processes when requirements are met.Communicate with internal business partners, settlement agents, and other operational teams.Perform moderately complex transactional support activities.Follow established procedures and escalate non-routine issues to the appropriate supervisor.Proactively identify opportunities to improve processes and operational efficiency.Maintain accurate records and meet established quality and productivity standards.Handle confidential loan and financial information appropriately.Required Qualifications2+ years of loan servicing support experience, or equivalent experience demonstrated through one or more of the followingStrong attention to detail and accuracy.Ability to follow structured processes and detailed procedures.Strong organizational and time-management skills.Ability to work independently while knowing when to escalate issues.
Worksite address
des moines, IA, 50301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.