Loan Servicing Specialist - Dallas, TX - Hybrid

Job description

Loan Servicing Specialist

Hybrid – 3 days a week in office Duration - 12 Months

Requirements:

3-5 years' minimum servicing experience (NOT loss mitigation/default)

General Microsoft Office experience required

HS diploma required

Primary Responsibilities:

Interfacing with Financial advisors, their staff and private bankers to resolve complex servicing issues and escalations

Reviewing documentation, analyzing and preparing appropriate recommendation for insurance, escrow, taxes or any other issue that may arise during the life of the loan

Providing High Touch/White Glove single point of contact for advisors and bankers until issue resolution

Interfacing with sub-servicer Cenlar to drive the appropriate action and demand the high service level that advisors and clients expect

Preferred Experience:

Servicing system MSP/Black Knight is a plus

General servicing experience (not loss mitigation/default)

Working knowledge of escrow analysis and escrow accounting

Familiarity with insurance requirements including force placement and loss draft

Knowledge of various loan products, IO, ARM, HELOCs

Ability to articulate Payment and accounting history

Working knowledge of applicable regulatory guidelines related to mortgage servicing, with focus of default management activities

Familiarity with mortgage origination documents such as mortgage, promissory note etc.

Skills:

Excellent organization skills (think case management)

Excellent verbal and written communication skills

Strong Computer skills- must be familiar with how to navigate a Microsoft Windows environment and have a working knowledge of Microsoft Office software

High level of Accuracy and Detail Oriented/multitasking

Must have excellent teamwork orientation and the ability to work independently in a fast moving environment

Worksite address

dallas, TX, 75215, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.