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PNC

Loan Support Analyst Sr - Specialty (Commercial Agency Servicing)

east brunswick, NJ

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Job description

PNC Houston (TX139)

nHome Location-TX (TXH01)

nFirstside Center Bldg (PA373)

nDallas Innovation Center - Luna Rd (TX270)

nHome Location-PA (PAH01)

nEast Brunswick (NJ233)

nHome Location-NJ (NJH01)

nFull time

nR

nPosition Overview

nAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst Sr - Specialty within PNC's Agency Servicing organization, you will be based in Houston, TX; Dallas, TX; East Brunswick, NJ; or in Pittsburgh, PA.

nHours for this role are Monday – Friday, 8:00 am EST – 5:00 pm EST.

nStrongly preferred qualifications include experience supporting Agency and Commercial Lending products, with particular emphasis on syndications, and the demonstrated ability to read, interpret, and apply credit agreements.

nAdvanced proficiency in Excel is also strongly preferred, including the use of VLOOKUPs, XLOOKUPs, formula creation, accrual calculations, spreadsheet analysis, and the ability to perform manual calculations when required.

nThis role influences partners and lines of business to drive effective solutions and positive outcomes, often navigating escalations independently or with minimal manager involvement.

nThe Loan Support Analyst Sr participates in coaching, and training initiatives; contributing to maintaining accurate procedures and job aids; and represents the team on organizational or cross functional projects by identifying, advancing, and supporting process and system enhancements. Responsibilities include communicating professionally and independently with customers and internal partners, addressing most business as usual challenges, escalating issues appropriately with sufficient detail, and independently problem solving while providing thoughtful recommendations. The role requires a strong end to end understanding of Commercial loan processing, systems, and associated impacts, as well as the ability to identify potential risks, gaps, and control weaknesses within processes to support continuous improvement and operational integrity. In this role, you will service Commercial Agent loans, and review complex servicing events such as paydowns, amendments, syndication activity and reconciliations.

nWe seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.

nThis position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

nPNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

nJob Description

nnnApplies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.

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nnReviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements.

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nnConsults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.

n

nnReviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required

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nnReviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.

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n nPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

nnnCustomer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

n

nnManaging Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

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n nQualifications

nSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

nPreferred Skills

nAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies

nCompetencies

nConsulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management

nWork Experience

nRoles at this level typically require a university / college degree with Education

nBachelors

nCertifications

nNo Required Certification(s)

nLicenses

nNo Required License(s)

nLanguage Assessments

nNo Required or Preferred Language Assessments

nPay Transparency

nBase Salary: $41,250.00 – $82,500.00

nSalaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

nApplication Window

nGenerally, this opening is expected to be posted for two business days from 06/26/2026, although it may be longer with business discretion.

nBenefits

nPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

nIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

nTo learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

nDisability Accommodations Statement

nIf an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

nAt PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

nEqual Employment Opportunity (EEO)

nPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

nThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

nCalifornia Residents

nRefer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

nFor nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

nBeing a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

nPNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page ( .

nIf you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join! (

Worksite address

east brunswick, NJ, 08816, US

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