About this opportunity
First Horizon lists this Lockbox Operations Processor opportunity in tucson, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lockbox Operations ProcessorJob Category: OperationsRequisition Number: OPPOR Posted: June 24, 2025Full-TimeOn-site1638 Robert C Jackson Dr, Maryville, TN 37801, USADescriptionLocation: On site at location listed in job posting.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.Summary:As a Lockbox Operations Processor, you will operate a variety of equipment such as the IBML/XDS and Opex Falcon Eagle. Through the utilization of this equipment, you will presort, open, and extract incoming check remittance payments as well as perform routine maintenance and cleaning of the equipment. After opening and sorting the mail, you will prepare the work to be distributed for processing. You may also be involved in other aspects of the processing to include data entry. Working in this high-speed environment, you will need to meet production and quality standards, so accuracy and attention to detail are imperative.Essential Duties and Responsibilities:Operating Imaging/Extraction Equipment (OPEX Falcon +Eagle)Preparing batches of work by extracting checks and remittances from envelopesInputting data into the system while following standard operating procedures and customer specific instructions for processingVerifying negotiability of checks through customer specific instructions for processingBalancing/reconciling electronic and paper documentationDemonstrating proficiency in all complexities, processing modes and department equipmentMaintaining site productivity and quality standardsContributing to meeting team goals in addition to individual responsibilitiesEnsuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practicesRemittance Processing or banking operations experience preferredAbility to analyze and comprehend client's standard operating procedures and instructionsIntermediate Qwerty keyboard usage and basic 10-key data entryIntermediate computer skills.Production environments focus on meeting deadlines and quotasQualifications:Attention to detail with accuracy and good eye-hand coordinationAbility to lift up to 15-20 poundsMust be able to work overtime as required45 WPHAbility to sit and stand for long periods of timeFlexibility and willingness to learn and be utilized in all areas of operationOpen minded with a positive attitudeHours:Monday - Friday7:00 AM - 4:00 PMAbout Us: First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.Benefit Highlights:• Medical with wellness incentives, dental, and vision• HSA with company match• Maternity and parental leave• Tuition reimbursement• Mentor program• 401(k) with 6% matchMore -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-BenefitsEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
tucson, AZ, 85704, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.