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Wavepoint3pl

Logistics Coordinator/LTL Specialist

north east, PA

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Job description

Description:

The Logistics Coordinator/LTL Specialist coordinates Less-Than-Truckload (LTL) shipments while ensuring cost-effective and timely transportation solutions. This role involves working with carriers, providing exceptional customer service, and managing freight logistics efficiently.

Key Responsibilities:

· Customer Service: Provide prompt and professional support to customers regarding LTL shipments, resolving issues effectively.

· Rate Quotes & Shopping Rates: Obtain competitive freight rates by comparing carrier pricing and service levels.

· LTL Carrier Coordination: Establish and maintain strong working relationships with LTL carriers to optimize service and costs.

· Freight Scheduling: Plan, schedule, and dispatch shipments to ensure on-time delivery.

· Tracking & Tracing Freight: Monitor shipments, provide updates to customers, and address any transit issues proactively.

· Filing Claims: Process and track freight claims, ensuring proper documentation and resolution.

· Data Entry: Maintain accurate shipment details, carrier information, and customer records in company systems.

· Customer Relationship Management: Develop and nurture relationships with existing customers to foster repeat business.

· Cold Calling New Customers: Conduct outbound calls to generate new business opportunities and expand customer base.

· All Other Duties as Assigned: Support additional logistics functions as needed to ensure operational efficiency. Requirements:

Qualifications & Skills:

* Experience in LTL logistics, freight brokerage, or transportation management.

* Strong understanding of LTL pricing, freight classifications, and carrier networks.

* Excellent communication, negotiation, and problem-solving skills.

* Proficiency in logistics software and Transportation Management Systems (TMS).

* Ability to multitask, prioritize, and work in a fast-paced environment.

* Detail-oriented with strong organizational and data entry skills.

* Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Education & Experience:

* High school diploma or GED required; a degree in Logistics, Supply Chain, or a related field is preferred.

* Minimum 2 years of experience in LTL freight management or a similar role is a plus.

Why Join Us?

* Competitive salary and benefits package.

* Opportunities for career growth and advancement.

* Collaborative and supportive work environment.

Benefits:

* 401(k) matching

* Dental Insurance

* Employee assistance program

* Flexible spending account

* Health Insurance

* Life insurance

* Paid time off

* Referral program

* Vision Insurance

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Who can apply

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