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Catholic Charities of the Diocese of Albany

Long Term Care Ombudsman Program Advocate

schenectady, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Catholic Charities of the Diocese of Albany lists this Long Term Care Ombudsman Program Advocate opportunity in schenectady, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

NonManager

nSchenectady, NY, US

nSalary: $25.00 Hourly

nAre you Ready to Launch Your Career?

nJoin us in our mission as a Long Term Care Ombudsman Program Advocate at Catholic Charities of Tri-County Services.

nImagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

nAs the Long Term Care Ombudsman Program Advocate , you will play a pivotal role in individuals' lives, making a significant impact through:

nnnResponds to resident issues and concerns by phone, email and in-person visit to residents at the facilities in which they reside.

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nnAdvocates for the upholding of resident rights including addressing resident dissatisfaction or complaints, using a person centered and directed manner, and the avoidance of elder abuse, mistreatment and neglect.

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nnConducts in-person routine and complaint related visits to long-term care facilities and initiates ombudsman or multi resident complaint to address systemic issues as needed.

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nnCompletes New York State mandated 36-hour certification training and post certification attends periodic in service meetings to acquire minimum hours of annual continuing education.

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nnMeets with facility administrators and other staff to resolve resident concerns and complaints, as necessary within assigned service area.

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nnAssures that any files maintained by the Ombudsman Program are disclosed only at the discretion of the State Long Term Care Ombudsman, and that the identity of any complainant or resident of a long-term care facility is not disclosed unless as specified by law.

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nnParticipates in an ongoing program of education and public awareness to address systematic problems and elder abuse as well as the program’s need to recruit Ombudsman volunteers.

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nnPresents the program’s services in public forums, such as speaking engagements, agency fairs, as assigned by Program Director.

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n nLong Term Care Ombudsman Program Advocate Salary: $ 25.00

nLong Term Care Ombudsman Program Advocate Schedule: Mon-Fri 8:30AM - 4:00PM (35 hours/week)

nQualifications:

nnnAssociate's Degree in Human Services or a related field

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nn3 - 5 years of experience working with a diverse population

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nnPrevious experience with Long-term care facility visits

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n nWe value work-life balance and offer some stellar benefits:

nnnFor benefit-eligible positions:

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nnHealth/Dental/Vision/Life Insurance

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nnRetirement planning options

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nnGenerous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)

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nnClick here for our Benefits Brochure (

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nnA collaborative work environment

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nnEmployee Assistance Program

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nnEmployee Discounts (movie tickets, hotels, flights, amusement parks, etc.)

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nnExciting referral bonuses

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nnOngoing training and development

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nnRecognition and Awards

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nnCareer Growth

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nnA collaborative team culture

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n nCatholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

nApplicants have rights under Federal Employment Law:

nFamily and Medical Leave Act (FMLA) (

nEqual Employment Opportunity (EEO) Know Your Rights (

nEmployee Polygraph Protection Act (EPPA) (

Worksite address

schenectady, NY, 12309, US

Who can apply

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