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United Federal Credit Union

Loss Prevention Specialist/Mortgage Collections

buchanan, MI

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About this opportunity

United Federal Credit Union lists this Loss Prevention Specialist/Mortgage Collections opportunity in buchanan, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Loss Prevention SpecialistHelp Members Find Solutions. Help Protect UFCU's Assets.United Federal Credit Union is seeking a Loss Prevention Specialist with experience in mortgage collections, loss mitigation, foreclosure, bankruptcy, or default servicing. In this role, you'll work directly with members experiencing financial hardship, helping them navigate repayment options while protecting the credit union's collateral and minimizing losses. Primary responsibilities include managing delinquent mortgage loans through the collections lifecycle, negotiating payment arrangements, supporting foreclosure and bankruptcy proceedings, and partnering with attorneys, courts, and other third parties to achieve positive resolutions.What You'll DoManage delinquent mortgage accounts.Contact borrowers to discuss delinquency causes and develop repayment solutions.Negotiate payment arrangements, settlement agreements, and workout options.Coordinate foreclosure, bankruptcy, probate, and loss mitigation activities.Work closely with attorneys, trustees, courts, and vendors.Maintain accurate documentation, reporting, and account records.Support recovery efforts and identify opportunities to reduce loan losses.What You'll BringExperience in mortgage collections, mortgage servicing, default servicing, foreclosure, bankruptcy, or loss mitigation.Knowledge of mortgage lending regulations and servicing practices.Strong negotiation, communication, and problem-solving skills.Ability to handle difficult conversations with professionalism and empathy.Excellent organizational skills and attention to detail.Why UFCU?At United Federal Credit Union, you'll be part of a member-owned financial cooperative that has been helping people achieve financial success since 1949. With more than 190,000 members, over $4 billion in assets, and nearly 40 locations across seven states, United combines the strength of a growing organization with a people-first culture focused on service, community involvement, and employee growth. Join a team that is committed to making a positive impact for members, communities, and one another.Benefits & PerksCompetitive compensationComprehensive medical, dental, and vision coverage401(k) with company matchPaid time off and holidaysProfessional development opportunitiesEmployee wellness programsCollaborative and supportive team environmentEOE/Vets/Disability

Worksite address

buchanan, MI, 49107, US

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