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Window Hero

Low-Rise Lead Technician (Residential & Commercial)

charlotte, NC

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About this opportunity

Window Hero lists this Low-Rise Lead Technician (Residential & Commercial) opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Launch Your Career at Window Hero!Join a team you'll enjoy working with. At Window Hero, we're competitive, positive, and hardworking. We enjoy being outside, staying active, and taking pride in what we do. We are a relational company. We value people as much as projects. Our lead technicians are trusted professionals—responsible for quality, customer experience, and helping grow the business.Make an impact through service (and earn more doing it). Our customers trust us because we focus on quality and long-term relationships. With over 1,000 five-star Google reviews, we've built a reputation for doing things the right way. As a Lead Technician, you'll deliver great work and identify customer needs. When appropriate, you can earn commission on residential services by helping homeowners maintain their properties.Role Overview: Low-Rise Lead Technician / Sales TechnicianYou will perform and lead low-rise exterior services for residential and commercial clients while delivering excellent customer service and maintaining safe, efficient job sites.Key ResponsibilitiesPerform low-rise window cleaning, pressure washing, and exterior servicesLead and support team members on residential and commercial jobsCommunicate professionally with customers on-siteIdentify additional service needs for residential customers (commission eligible)Follow all safety procedures including ladder safety and fall protectionEnsure job quality, efficiency, and cleanlinessMaintain tools, equipment, and company vehicleComplete basic job documentation and reportingWhat We OfferCompetitive hourly pay $18-$25 per hour + commissionCommission opportunities on residential salesPaid safety training including ladder safety, fall protection, and jobsite best practicesOngoing skills development and certification opportunitiesHigh-quality tools, equipment, and PPEYear-round work (commercial + residential mix)Opportunity to advance into high-rise and rope access work for qualified team membersGrowth path into Crew Leader, Supervisor, Sales, or ManagementStrong team culture and supportive leadershipWhat We're Looking ForExperience in window cleaning, pressure washing, or exterior services preferredStrong customer service and communication skillsComfortable working on ladders and at heights (low-rise)Sales mindset for residential work (we train—no pressure selling)Valid driver's license and clean driving recordReliable, safety-focused, and team-orientedGrow your career with Window Hero. For team members interested in advancing, Window Hero offers additional training and career paths into high-rise and rope access work. Advancement is based on performance, safety, and leadership—not just time on the job. If you enjoy working outdoors, serving customers, and being rewarded for great work, we'd love to meet you.

Worksite address

charlotte, NC, 28202, US

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