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Job description
Low Voltage Operations Manager
The Low Voltage Operations Manager will be in charge of organization, planning, leadership, and development of Commercial Low Voltage Electrical projects. Key responsibilities will be maintaining customer service, expanding business potential, and leading sustainable growth.
Job Responsibilities:
Manage operations of service teams to ensure efficiency and customer satisfaction
Develops objectives and goals for future growth for Systems teams
Manage services standards within existing customer base to ensure customer satisfaction
Streamline or develop new internal procedures and policies
Prepare status and management reports for upper management
Oversee new customer documentation and onboarding
Responsible for customer account questions and renewals
Contract Management
Communicate between service and project teams to ensure customer satisfaction and proper service
Management of service-related issues to ensure efficiency
Ensure proper delivery of services and customer satisfaction
Improve and maintain processes within the Services Department
Requirements:
Bachelor's Degree or 5+ years' relevant experience required
Effective management/team building skills
Experience with Access Control, Security Systems, Nurse Call Systems, Intercom Systems, AV, and Data Cabling a plus
Strong Customer Service skills
Problem Solving/conflict management experience
Ability to multitask and manage several different issues simultaneously
Business development skills a plus
Strong Planning/Organizing capabilities
Worksite address
sioux city, IA, 51110, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.