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Moss New York

Luxury Club Operations GM - Guest Experience Lead

new york, NY

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Job description

Moss New York is seeking a General Manager to lead day-to-day club operations across F&B, Bedrock, and member services. You will be the senior on-site operator ensuring service excellence, standards, and cross-department alignment with the developer's facilities manager.

You will directly oversee F&B and Bedrock leaders, enforce SOPs, manage staffing, and maintain a polished member experience while balancing operational continuity during events and maintenance.

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Worksite address

new york, NY, 10261, US

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