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Job description
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Senior Recruiter, Team Lead @ Adecco - Here to help you find your dream job or candidate!
Working with one of my top luxury jewelry clients hiring for a few very experienced Luxury Boutique Retail Associates. This will be a permanent position with ongoing opportunities if all goes well. MUST have weekend availability on Saturday and Sunday, with a weekday off.
Base hourly pay plus potential commission, details to be shared in later interview stages.
This role is based near CALABASAS, CALIFORNIA - FULLY ONSITE . Training will be provided for 1 week in Brooklyn and then in NYC.
The ideal candidate will have experience with luxury jewelry/accessories or as a high-end personal shopper with a well-known brand or large department store. OWNING YOUR OWN CLIENT BOOK IS A BIG PLUS!
JOB DESCRIPTION:
The Retail Ambassador/Associate aims to meet and exceed sales targets, proactively develop their client portfolio, and ensure a unique client experience at all touchpoints. They also participate actively in daily boutique operations.
KEY RESPONSIBILITIES:
Achieve and surpass monthly sales targets as directed.
Provide outstanding customer service, greeting and acknowledging every customer, maintaining high standards, and demonstrating product knowledge.
Handle after-sales service if dedicated staff is not available.
Adjust approach based on client needs and motivations.
Negotiate and manage objections smoothly.
Support after-sales clients by providing recommendations aligned with Maison values.
Stay informed on industry news and competitors.
Client Relationship Management:
Build and maintain client relationships through exceptional service and CRM initiatives, working with management on client plans.
Accurately record client data for follow-up and relationship building.
Resolve client issues and escalate when necessary.
Participate in in-store and offsite events and networking with management.
Follow all security and operational policies.
Assist with boutique setup, maintenance, merchandising, inventories, and special projects.
REQUIRED EXPERIENCE:
Must be able to work weekends (Saturday and Sunday) plus one weekday.
2-5 years of luxury retail experience.
Ability to work in a fast-paced environment.
Computer and internet proficiency.
MS Office required; SAP preferred.
Additional language skills are a plus.
Knowledge of timepiece movements is preferred.
Excellent interpersonal and communication skills.
Strong customer service focus and attention to detail.
Ambassadorial demeanor and professional attitude.
Self-motivated team player.
Available for retail hours including weekends and travel for training and events.
Seniority level
Associate
Employment type
Part-time
Job function
Retail Luxury Goods and Jewelry
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Worksite address
calabasas, CA, 91302, US
Who can apply
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