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Job description
Administrative AssistantThe Colorado Department of Revenue (DOR) is seeking a dedicated and versatile Administrative Assistant to join our Mail Services team. This on-site role is essential to the Department's daily operations, ensuring the efficient handling of both incoming and outgoing communications at our Denver Howard Building location.As a key member of a collaborative team, you will be responsible for the full lifecycle of departmental mail and packages. This includes picking up and transporting mail between facilities using state fleet vehicles, meticulously sorting and processing incoming correspondence, and preparing high volumes of outgoing mail using specialized mailroom equipment.What You'll Do:Logistics & Transportation: You will safely operate state fleet vehicles (including vans or box trucks) to transport mail, supplies, and equipment along prescribed routes between USPS and various state agencies.Administrative Processing: You will process returned warrants, research unclear addresses to ensure proper delivery, and maintain accurate tracking logs and reports for office operations.Distribution Oversight: You will manage dock deliveries, performing security screenings and coordinating the notification and pickup of packages for various divisions.Customer Service: You will provide high-quality support to taxpayers and internal staff by fulfilling requests for tax forms and booklets and providing official copies of tax returns.Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsResidency Requirement:This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description: G3A3XX Administrative Assistant IIMinimum Qualifications:Experience Only: Two (2) years of work experience in a professional office setting conducting such tasks as:Interfacing with a variety of people from many levels within the organization and community.Mail and package delivery to other offices.Drive a state fleet vehicle between office locations in the Denver metro area.Lift boxes weighing up to 50 pounds regularly throughout an 8-hour work shift.Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies such as mailing equipment.Entering confidential customer information into a program or database (customer records).Reviewing and comparing data for accuracy and completeness. Also, gathering specified information and compiling routine reports.Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned (as outlined above) equal to two (2) years.Necessary Requirements:Valid Driver's License with a safe driving record.Ability to lift boxes weighing up to 50 pounds regularly throughout an 8-hour work shift.NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.Preferred Qualifications:Experience working in a mail center or mailroomExperience operating a postage meterState experience in a mail processing roleExperience driving a box truck with a lift gate and/or a cargo vanExperience with data entryAttention to detailCustomer service experienceComputer and math skillsConditions of Employment with the CDOR:Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.Minimum Qualification Screening:A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.Recommended attachments: Resume, Cover letterList your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.The eligible list established from this posting may be used to fill additional vacancies.Email Address:All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and " " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.Appeal Rights:An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
Worksite address
denver, CO, 80202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.