About this opportunity
Ken Garff Automotive Group lists this Mainline Service Advisor opportunity in ankeny, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dewey Chrysler Dodge Jeep Ram - Ankeny, IA
nFull time
nR
nConsidering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!
nDewey Dodge, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
nLooking for:
nnnFriendly and cooperative demeanor; quick to connect and build relationships with others
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nnUnselfish and approachable with a preference for exciting, fast-paced work
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nnMotivated, patient, conscientious, relaxed and cooperative team worker
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nnAccommodating and analytical, while producing highly precise and accurate work
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n nWhy you’ll love working with us:
nnnCompetitive compensation package and 401k with company match
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nnWellness Time Off, plus holidays, plus a Personal Purpose Day
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nnMedical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
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nnFlex Spending, Health Savings Account , EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
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nnYear-end bonus program for ALL employees (Garff Giveback)
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nnEmployee discounts on vehicle purchase, parts, service and more!
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n nWhat you’ll do as a Service Advisor:
nnnGreet all customers promptly and professionally
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nnProvide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
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nnProvide customers with updates, estimates, and inspection results in a timely manner
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nnAnswer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
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nnReview all completed work and recommendations and collect payments from customer
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nnProficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information
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nnProvide excellent service and review the customer satisfaction survey to each customer
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n nAt first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear. Because listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We’re just different that way.
nWill you join us as a new Service Advisor? Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.
nWe are an Equal Opportunity Employer (( We Hear You ))
nYou're in for a great ride (excuse the car metaphor)
nWe're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.
nFor that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.
Worksite address
ankeny, IA, 50015, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.