Job description
Full-Time | Long-Term | Remote
Smartland is looking for an experienced Maintenance Coordinator Virtual Assistant to support our property management team. This is not an entry-level position. We need someone who can confidently coordinate maintenance requests, dispatch technicians, manage a high volume of work orders, and keep our CRM and spreadsheets accurate and up to date.
If you're highly organized, thrive in a fast-paced environment, and have previous property management or maintenance coordination experience, we'd love to hear from you.
Responsibilities
Coordinate maintenance requests from residents and property managers.
Dispatch technicians and vendors efficiently.
Schedule repairs and follow up to ensure timely completion.
Track work orders and update their status.
Maintain accurate records in the CRM.
Manage and update spreadsheets used for maintenance tracking.
Communicate with tenants, technicians, vendors, and internal team members.
Prioritize urgent maintenance issues and keep all stakeholders informed.
Ensure maintenance tasks are completed on time and documented properly.
Qualifications
AppFolio experience is REQUIRED and NON-NEGOTIABLE. Applications without AppFolio experience will not be considered.
Previous experience as a Maintenance Coordinator, Property Management Assistant, or similar role.
Experience handling a high volume of maintenance requests.
Proven experience dispatching maintenance technicians and coordinating vendors.
Strong proficiency with Google Sheets or Microsoft Excel.
Experience maintaining and updating CRM systems.
Excellent written and verbal English communication skills.
Strong organizational and time management skills.
Ability to multitask, prioritize, and work independently.
Preferred Qualifications
Background in residential property management.
Experience coordinating maintenance vendors and technicians remotely.
Familiarity with work order management systems.
Compensation
$560 USD bi-weekly
Full-time, long-term remote position.
Opportunity to grow with a fast-paced U.S.-based real estate company.
loc: International
Salary: $560 Bi-weeklyOriginally posted on Himalayas
Who can apply
The source lists worldwide eligibility. Accepted UTC offsets: UTC-11, UTC-10, UTC-9.5, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC-4, UTC-3.5, UTC-3, UTC-2, UTC-1, UTC+0, UTC+1, UTC+2, UTC+3, UTC+3.5, UTC+4, UTC+4.5, UTC+5, UTC+5.5, UTC+5.75, UTC+6, UTC+6.5, UTC+7, UTC+8, UTC+8.75, UTC+9, UTC+9.5, UTC+10, UTC+10.5, UTC+11, UTC+12, UTC+12.75, UTC+13, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.