About this opportunity
CWS Apartment Homes lists this Maintenance Director - The Henley opportunity in glendale, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
What’s Your Purpose?
What You Will Do As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:
Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.
Expense Management: You will review and analyse the property budget to ensure expenses are maintained within guidelines.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What Your Day Consists Of
Lead maintenance team members
Embrace, engage, motivate and train team members
Prepare make-ready apartments
Complete service requests
Maintain inventory and shop organization
Perform common area maintenance
Lead preventative maintenance program
Participate in resident satisfaction programs
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Lead and participate in the CWS Risk Management and Safety Programs
What You Bring To Us
High school diploma or GED (required)
Yardi software experience (preferred)
Microsoft Office and Outlook software experience (required)
EPA, HVAC I & II, CPO and local certifications (required)
Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
Possess a valid driver’s license and current automobile insurance (required)
Own a basic set of hand tools (required)
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
Basic computer skills
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Possess supervisory/managerial skills
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team
What We Offer
At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well‑being, career growth, and work‑life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees. We offer multiple medical, dental, and vision plan options, company‑paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness‑related activities, equipment, and wellness purchases. You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.
Work Environment
Work is performed in both office and field environments within residential apartment communities. Position may involve exposure to outdoor weather conditions, maintenance shops, construction areas, mechanical equipment, noise, dust, chemicals, and other conditions associated with maintenance operations.
Physical Requirements
Requires frequent walking of apartment communities, including climbing stairs and accessing maintenance, mechanical, and outdoor areas. Position involves standing, bending, reaching, and occasional lifting of equipment or materials up to 50 pounds. Must be able to inspect property conditions, operate office and maintenance‑related equipment, and respond to emergency situations as needed.
Who We Are
We are honored to be recognized as a multi‑award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond.
At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee‑directed, affording each the opportunity to find their own passion within their community.
What We Do
Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”
What We Believe
Through “Enhancing Lives the CWS Way,” our five core values we embody are: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency.
Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.
Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.
A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.
A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer
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Worksite address
glendale, CA, 91222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.