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Job description
*Be Part of an Amazing Story*
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
*Job Overview*
Keep our operation moving and make an impact every day! As a Maintenance Technician, you'll play a critical role in keeping our distribution center operating at peak performance. You'll perform preventive and corrective maintenance on material handling equipment, conveyor systems, industrial batteries, and facility infrastructure. Depending on the location, you'll also have the opportunity to work with advanced automation technologies that help power our operation.
This is a hands-on role where your skills make a difference every day. You'll diagnose and resolve mechanical and electrical issues, perform routine inspections, and help prevent downtime before it happens. Working both independently and alongside a skilled maintenance team, you'll contribute to equipment reliability, continuous improvement initiatives, and the overall success of the operation.
If you enjoy troubleshooting complex problems, working with innovative technology, and seeing the direct impact of your work, you'll thrive in this role. Every repair, adjustment, and improvement you make helps keep products moving, supports our teams, and ensures a seamless operation from start to finish.
*How Our Colleagues Spend Their Day... *
* Our colleagues *create genuine connections* by starting every interaction with warmth and sincerity. They know that hospitality is a feeling-shown through a smile, a kind word, and intentional conversations that build trust and lasting relationships.
* When mistakes happen, they apologize authentically *listening with empathy*, valuing the customer's experience, and committing to making things right.
* They take the time to *truly understand customer needs* before acting. They take ownership in every situation, being proactive in finding solutions, offering helpful resources, and communicating clearly and confidently.
* *Their full attention is always on the customer*. To reassure customers, they follow through with clarity and consistency, delivering on promises and making things right when expectations aren't met.
* They know that *excellence is shown by focusing on what matters most to the customer*.
*What To Expect*
* Diagnose equipment issues by observing, listening to, and testing operating machines to determine the need for adjustment, repair, or replacement.
* Troubleshoot and repair material handling equipment, including sorters, conveyors, industrial batteries, and related systems.
* Perform preventive and corrective maintenance on mechanical, hydraulic, and electrical components to help reduce downtime and keep operations moving.
* Use computerized maintenance systems to monitor, document, and report equipment usage, parts replacement, repairs, and maintenance activity.
* Support facility maintenance needs, including basic carpentry, plumbing, electrical work, cleaning, lubrication, and corrosion prevention.
*How You'll Make an Impact*
* Keep the operation running by quickly identifying equipment concerns, making repairs, and escalating issues that require vendor support.
* Dismantle, inspect, repair, rebuild, replace, assemble, and test equipment parts to verify that malfunctions have been corrected.
* Maintain and lubricate machine tools and equipment to support safe, reliable performance.
* Perform routine repairs and rebuilds on equipment associated with automated warehouse operations, where applicable by location.
* Install or recharge batteries for battery-powered material handling equipment as needed.
* Maintain a safe work environment by following maintenance safe work practices, reporting potential safety concerns, and keeping equipment and work areas clean and organized.
* Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
*Skills That Matter*
*Must Have*
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Minimum 2 years of direct maintenance experience, commercial or industrial maintenance-related experience and/or training, or an equivalent combination of education and experience.
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Strong verbal and written communication skills with the ability to communicate effectively with co-workers, supervisors, customers, office staff, receiving teams, fleet maintenance administration, management, carriers, and drivers.
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Ability to read, understand, and interpret employment policies, safety rules, operating and maintenance instructions, and procedural manuals in English.
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Resourceful self-starter who works well independently and as part of a team.
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Proficiency with computers, handheld technology, and computerized maintenance management systems.
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Ability to work a flexible schedule, including days, evenings, weekends, and holidays based on business needs.
*Nice to Have*
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Experience troubleshooting sorters, conveyors, material handling systems, or automated warehouse equipment.
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Working knowledge of mechanical, hydraulic, and electrical systems, including basic electrical tasks such as replacing motors, fuses, and switches.
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Knowledge of safe operation and storage practices for ARC and MIG welding equipment, including OXY/ACETYLENE and PLASMA welding and cutting.
*Physical Activities You Will Perform*
* This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems.
* Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
* Frequently lift/move up to 10lbs.
* Requires close vision, color vision, and ability to adjust focus.
*What We Can Offer You*
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
* Merchandise discounts
* Performance-based incentives
* Annual merit review
* Employee Assistance Program with mental health counseling and legal/financial advice
* Access the full menu of benefits offerings (here.)()
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found (here)().
*About Us*
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
*Join us and help write the next chapter in our story - Apply Today!*
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
SUPPLY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.