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Job description
Maintenance Technician
Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio. Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
The Maintenance Technician plays a key role in delivering prompt and professional maintenance services within our multifamily residential portfolio. Depending on business needs, this role may be assigned to a specific property or support multiple properties within a designated region. Responsibilities include addressing service requests, performing skilled repairs, preparing vacant units for turnover, and maintaining the overall appearance and safety of the property. Working closely with property managers and residents, the Maintenance Technician ensures a positive living experience by upholding high standards of care and responsiveness.
Schedule: Monday – Friday, 8:00 AM – 5:00 PM ET, on-call rotation
Reports to: Maintenance Supervisor or Property Manager
Key Responsibilities
Maintenance & Repair
Complete all assigned maintenance service requests and turnover work orders efficiently and professionally
Perform a wide range of repairs including plumbing, electrical, HVAC troubleshooting, appliance repairs, carpentry, and general maintenance tasks
Conduct move-in/move-out inspections, ensuring units are prepared to property standards
Identify maintenance issues, determine necessary repairs, and complete work using proper tools and techniques
Maintain work areas in a clean and organized condition, ensuring job sites are left tidy after each task
Support preventative maintenance efforts for mechanical systems and equipment
Participate in a rotating on-call schedule to respond to after-hours emergency maintenance needs
Monitor property grounds for safety hazards, code violations, and general upkeep including landscaping, snow removal, and curb appeal tasks
Resident Services & Communication
Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally
Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks
Represent the company in a professional manner during interactions with residents, vendors, and team members
Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals
Safety & Compliance
Follow all company safety protocols and comply with OSHA regulations during daily work activities
Report hazardous conditions, safety violations, or maintenance concerns to management immediately
Utilize proper personal protective equipment (PPE) and adhere to safe work practices when operating tools or equipment
Participate in safety meetings and contribute to a proactive safety culture
Technology & Documentation
Utilize the company's work order system to receive, update, and close maintenance requests in real time
Maintain accurate records of maintenance activities, including service logs, inspections, and inventory tracking
Submit required documentation, including photos or service notes, in accordance with company standards
Monitor daily work orders and prioritize tasks based on urgency and resident impact
Performs other duties and responsibilities as assigned to support business needs and contribute to team success.
Qualifications
Education & Experience
High school diploma or equivalent required
2+ years of hands-on maintenance experience in multifamily or residential property management preferred
Valid driver's license and acceptable driving record required
EPA Section 608 HVAC Certification preferred
Skills & Competencies
Technical knowledge of residential building systems, repair techniques, and preventative maintenance practices
Proficient in rental unit turnovers and skilled in diagnosing and repairing HVAC, plumbing, appliance, and electrical issues with strong troubleshooting and problem-solving abilities
Ability to read and interpret blueprints, schematics, and technical manuals
Strong communication and customer service skills, with the ability to interact professionally with residents, vendors, and colleagues
Comfortable working independently and managing time effectively
Dependable, responsive, and able to adapt to changing priorities and urgent needs
Basic computer skills for using work order systems, email, and mobile apps
Physically able to lift and move items up to 50 lbs
Why Join Our Team?
Join a team committed to resident satisfaction, professional development, and operational excellence. As a Maintenance Technician, you'll play a vital role in maintaining high-quality living environments while enjoying a collaborative and supportive work culture. This position offers variety in daily tasks, opportunities to build meaningful resident relationships, and the ability to directly impact the success of our properties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary.
Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Worksite address
plymouth, IN, 46563, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.