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Averhealth

Males Patient Center Supervisor (Full Time)

taunton, MA

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Job description

Job Details

Job Location: Taunton MA - Taunton, MA 02718

Education Level: Not Specified

Salary Range: $22.00 - $22.00 Hourly

Travel Percentage: Road Warrior

Job Shift: Day

Male Patient Center Supervisor (Full-Time)

Location: southeastern, Massachusetts

Pay: $22.00 per hour

About Averhealth

At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you’re passionate about helping others and want to start a meaningful career, we’d love to have you on our team.

Position Summary

The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You’ll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands‑on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.

Key Responsibilities

Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience

Lead, coach, schedule, and support testing center staff

Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements

Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards

Ensure accurate documentation, quality control, and timely reporting

Address patient concerns professionally and promote a recovery-focused environment

Schedule

Full-time: Typically between 35-40 hours per week

Must have flexibility for varying shifts due to random testing needs

Primary hours: Monday–Friday, 9:45am-6:15pm, with some weekend shifts (8:45am-12:15pm)

Schedules are provided approximately one week/one month in advance

What We Offer Full-Time Employees

Medical, Dental, and Vision insurance

Short- and Long-Term Disability

Life insurance with employer contribution

401(k) with employer match

Annual uniform reimbursement (scrubs)

Instant access to earned wages — no waiting for payday

Referral bonuses

Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)

3 weeks of paid time off in your first year

Supportive team culture and career growth opportunities — many of our leaders started in this role

Qualifications

High school diploma or GED; additional education preferred

Supervisory or team-lead experience (required)

Strong communication, organization, and problem-solving abilities

Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism

Comfortable working with biological specimens and standing for extended periods

Must have reliable transportation and valid driver’s license

Equal Opportunity Employer

Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.

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Worksite address

taunton, MA, 02780, US

Who can apply

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