About this opportunity
Four Seasons Hotels lists this Malibu Farm Host/ess opportunity in lanai city, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Malibu Farm Host/ess
The Four Seasons Resort Lāna'i is looking for a Host/ess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Perched above Hulopoʻe Bay, Los Angeles' Malibu Farm, a favorite of local residents, surfers and A-list celebrities alike, features the freshest local and organic ingredients for delicious lunch offerings. In the evening hours, relax poolside with refreshing island cocktails as the sun sets on another glorious day.
What You'll Do
The Host/ess creates a warm and welcoming first impression by greeting guests, managing reservations and seating arrangements, and ensuring a smooth flow of service throughout the dining experience.
Welcome guests, manage reservations, coordinate seating arrangements, and communicate restaurant offerings, daily specials, and menu information to ensure a seamless and welcoming dining experience.
Escort guests to their tables, communicate guest preferences and special requests to the service team, and maintain accurate reservation records and guest profiles to deliver personalized, anticipatory service.
Support dining room operations by clearing and sanitizing tables, resetting place settings, replenishing guest amenities, maintaining side stations, and ensuring all guest-facing areas are clean, organized, and presentation-ready.
Maintain the cleanliness and organization of the host stand, waiting areas, menus, and reservation systems while ensuring all materials meet appearance standards.
Professionally answer phones, manage reservations, respond to guest inquiries, and address concerns or complaints promptly to ensure guest satisfaction and service excellence.
Assist service team members as needed to support efficient restaurant operations and an exceptional guest experience throughout service periods.
What to Bring
Successful candidate must possess legal work authorization in United States.
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card.
Hawaii Food Handler's Card is required for this role.
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts.
Ability to perform under pressure while maintaining professionalism and composure in a fast-paced environment.
Join Our 'Ohana and Enjoy Our Amazing Benefits:
Hourly Rate: $23.64
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!
And so much more!
We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it's like to work at Four Seasons Resorts Lāna'i, visit us:
Worksite address
lanai city, HI, 96763, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.