About this opportunity
Goodwill Industries of Southeastern Wisconsin, Inc. lists this Manager Area opportunity in melrose park, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Area Manager is responsible for leading both sales and margin goals within their home store, as well as assigned stores. Key responsibilities include achieving daily store production targets, driving consistent store environment standards, and delivering engaging customer experiences. Successful candidates have a proven track record of coaching, guiding, and developing leadership and associate teams.
This role is expected to support multiple store locations. Area Managers will typically remain aligned to their current home store while also providing support to an additional location. Final store assignments will be based on territory needs and will be communicated during the offer process.
RESPONSIBILITY LEVEL:
Implements strategy for all daily store, production and donation center activities within home store, and provides leadership to assigned area stores. Oversees daily operations, direct staff and ensures implementation of departmental policies, procedures and programs. Maintains operating budget and manages expenses. Communicates budgetary performance. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.
PRINCIPAL DUTIES:
1. Leading and Developing Talent: Manages departmental structure, development and training of staff. Actively networks and sources for positions within the team.
2. Project and Change Management: Plans and manages projects of low to moderate complexity related to departmental function. Manages change with direct reports and participates in the leadership coalition that supports the change.
3. Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.
4. Ensure timeliness and accuracy of all required reports and records.
5. Responsible for the growth and development of assigned area store teams in order to provide leaders for the future growth of Retail Services.
6. Maintain adequate volume of merchandise displayed on sales floor, ensuring production volume is sufficient to reach revenue and margin goals for assigned area stores.
7. Visually inspect merchandise to ensure quality and product safety guidelines are consistently met. Observe merchandise presentation, floor layout, safety and security concerns.
8. Gather, analyze, record and express production information on a verbal, written and automated basis. Ensure appropriate product levels are defined, developed and maintained. Optimize work flow and work schedules maintaining efficient usage of facility la
9. Coach and train employees on Kaizen work practices to ensure standardization and continuous improvement of operations.
10. Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1. Associates Degree or experience equivalency, and a minimum of 3 years' managerial experience or Associates Degree or experience equivalency, and a minimum of 7 years' experience.
2. Valid driver's license required. Forklift certification, if required by site.
3. Work a minimum of two closing shifts per month and alternate weekends. Additional nights and weekends may be required as business warrants.
4. Must have working phone that allows for communication accessibility.
5. Able to relocate within assigned territory.
LEADERSHIP COMPETENCIES:
1. Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization.
2. Courage: Demonstrates the ability to deliver a difficult message and say "no" when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.
CORE CULTURAL COMPETENCIES:
1. Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.
2. Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team's activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.
3. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.
4. Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.
5. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.
6. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team's work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.
PHYSICAL/SENSORY DEMANDS:
Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Reach: Extending upwards or downwards to retrieve objects. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Worker is subject to human blood, body fluids or tissue. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(SEW) (GWINT)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
melrose park, IL, 60161, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.