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Independent Living Systems

Manager, Case Manager

gulf breeze, FL

Check who can apply and the requirements below before continuing.

About this opportunity

Independent Living Systems lists this Manager, Case Manager opportunity in gulf breeze, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We are seeking a Care Manager to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

The Care Manager plays an essential role in managing and coordinating comprehensive care for eligible individuals requiring medically necessary long-term care services and supports. The Care Manager ensures members receive coordinated, person-centered services that promote their health, well-being, independence, and quality of life. Core responsibilities include assessing individual needs, developing person-centered care and discharge plans, coordinating services and supports, facilitating seamless transitions between care settings, and monitoring progress to adjust care plans as needed. The Care Manager collaborates closely with multidisciplinary teams, including healthcare providers, social workers, families, and community resources, to streamline access to care and necessary services. Acting as an advocate and liaison between members, their families, and the care delivery system, the Care Manager helps ensure care aligns with clinical guidelines, individual preferences, and program requirements while supporting optimal outcomes throughout the members care journey.

Bachelors degree in social work, sociology, psychology, gerontology, or related social services field.

Bachelors degree in a field other than social science.

Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.

Proficiency in electronic health records (EHR) and basic computer applications.

Masters degree in social work, public health or related field.

Certification in Case Management (CCM) or equivalent.

Experience working with diverse populations in community-based or facility (ALF or SNF) settings.

Familiarity with trauma-informed care or behavioral health interventions and supports.

Serve as the primary point of contact for the members and their authorized representatives.

Assess member needs, identify care gaps, and assist members and their families in the development of a person-centered care plan.

Monitor members progress and adjust care plans as necessary to address changing needs and ensure continuity of care.

Coordinate services and care across the continuum and facilitate communication with providers and community resources.

Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

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