This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Manager, Retail CPFR
Location: Memphis, TN / Lisle, IL
About the Role
We are seeking an experienced Collaborative Planning, Forecasting, and Replenishment Manager to lead inventory and replenishment for our Retail business. This role owns end-to-end replenishment strategy and execution for key accounts, ensuring optimal in-stock levels, forecasting support, efficient inventory flow, and strong collaboration with the customers and internal cross-functional teams.
This role combines operational expertise with exceptional customer service, requiring someone who is adept at managing complex inventory workflows and resolving issues related to product availability. The ideal candidate has hands-on experience with retail customer systems and a track record of driving service-level improvements.
Key Responsibilities
Own the end-to-end replenishment process, including vendor managed inventory (VMI), order analysis, fulfillment, and forecast support for select categories across DCs and stores
Manage daily replenishment activities to maintain target in-stock levels and maximize sales
Monitor item performance and execute replenishment strategies to support seasonal events, planogram transitions, and promotions
Report critical metrics (in stock/out of stock, fill rate, outs, missed opportunities, and on-time delivery)
Identify and research out-of-stock issues with supply chain partners to provide back in stock dates and action plans to correct and prevent in the future
Drive root-cause analysis for inventory variances and supply disruptions
Analyze POS data, and inventory metrics to identify trends, risks, and opportunities for improvement in forecasting
Partner with retail buyers, replenishment analysts, and supply chain contacts to align on promotions, seasonal builds, new item launches, and demand shifts
Collaborate cross-functionally with Sales, Demand Planning, Manufacturing, Logistics, and Customer Operations to ensure supply meets demand
Partner with Demand Planners to provide customer forecasts and insights to ensure customer needs are understood and incorporated into demand planning processes
Lead weekly/monthly reviews with customer counterparts on performance and improvement plans
Maintain and optimize replenishment parameters (safety stock, lead times, min/max levels) within customers systems
Support new item setup, DC/store distribution planning, and resets in coordination with the merchandising calendars
Track and report KPIs including in-stock %, OTIF, forecast accuracy, inventory turns, and chargeback trends
Identify continuous improvement opportunities in replenishment processes and implement best practices
Qualifications Bachelor's degree in Supply Chain, Business, Logistics, or related field
7+ years of experience in replenishment, inventory or supply chain roles, with direct experience managing retail accounts
Experience using Retail Customers Vendor Portal systems
Experience with Microsoft Office applications such as Outlook, Word, Excel PowerPoint
Strong analytical skills with advanced proficiency in Excel
Excellent communication and relationship-management skills, with experience presenting to retail partners
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Worksite address
memphis, TN, 37544, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.