Manager, Donor Communications

Job description

Salary: $70,000 – $78,000. This position is also eligible for a bonus incentive. Washington, DC Preferred or Remote

At BBYO, we're motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We're looking for a passionate communications professional to join our marketing and communications team and make a difference. As the Donor Communications Manager, you'll play a pivotal role in strengthening relationships with supporters and stakeholders through compelling, mission-driven communications. The ideal candidate is a gifted storyteller, skilled writer, and passionate communicator who understands how to inspire generosity and convey impact.

As the Manager, Donor Communications, some key responsibilities will be:

Strategic Communications

Develop and implement donor communications strategies that align with BBYO's mission and fundraising goals

Work closely with the Director of Grants and Philanthropic Engagement to ensure aligned messaging across donor and major funder communications

Execute fundraising journeys in Salesforce Marketing Cloud, including the use of journeys, dynamic data, A/B tests, and other features

Support the Director of Grants and Philanthropic Engagement with Honor Society communications operations, including pulling relevant distribution lists, setting up communications in internal systems, and overseeing direct distribution

Content Creation

Draft, edit, and produce high-quality communications, including emails, one-pagers, donor video outlines, and website copy geared toward supporters

Create tailored content for donor stewardship, including thank-you letters, impact updates, newsletters, and donor spotlights

Manage content resource hub for fundraisers including templates, photos, statistics, quotes, and materials related to donor engagement

Campaign Execution

Manage and execute two major grassroots fundraising campaigns in collaboration with BBYO regions, including Giving Tuesday

Write copy for five direct mailings a year; work with in-house design team and external mail house to create and mail appeals

Write and manage messaging for fundraising campaigns, appeals, and special initiatives across print and digital platforms; track and report on metrics for all communications and campaigns

BBYO International Convention (IC) Support

Contribute to the development of donor-focused materials for the IC Adult Experience

Support the development and growth of funder sponsorships at IC, coordinating with the SVP of Leadership Engagement on any major supporter sponsorship conversations to ensure consistent communication and execution onsite

Support IC Adult Experience operations, including managing content for meter boards and leading on other content needs for adult attendees

Serve as the on-the-ground point of contact for photo/video interviews during the IC Adult Experience, coordinating with the marketing team on content needs

Essential Skills for Making a Lasting Impact

Washington, DC preferred, open to remote locations in the United States

A bachelor's degree in English, journalism, marketing, communications, or related area

3–5 years of experience in non-profit communications, donor relations, or related field

Understanding of fundraising principles and the donor journey

Exceptional writing, editing, and storytelling skills with a supporter-centric mindset

Strong project management and organizational abilities; able to manage multiple projects and deadlines

Familiarity with Jewish culture, values, and community preferred

Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva)

Travel: 15% including BBYO Staff Conference, BBYO International Convention, team retreats, and funder meetings. Open to staffing summer programs should candidates be interested (not required).

REQUIREMENTS

Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned.

Unrestricted authorization to work in the U.S. without holding a visa or sponsorship.

To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law.

BENEFITS OF OUR DYNAMIC AND SUPPORTIVE WORKPLACE

Own Your Balance

Flexible work environment

Unlimited paid time off (PTO)

18 paid secular and Jewish holidays

PLUS two-week long office shutdowns

Invest in Your Well-being

Medical, dental, vision, short- & long-term disability, and 2.5x salary life insurance

Generous 403b and Roth retirement plan with vested match

Free access to WellHub, which includes access to gyms, online workouts and wellness apps

Family First Environment

Teen Involvement Benefit stipend

Flexibility in bringing child(ren) on business travel

Generous paid parental leave

We also pay for your TSA pre-check, provide a home technology allowance and have pet insurance options!

BE APART OF A LEGACY...

that celebrates our rich, century-long history of enhancing the Jewish experience to build a meaningful, teen-led future

with an inclusive culture where authenticity is celebrated, respect is given, and fun is encouraged

built on trust and empowerment, offering flexibility in where you work and autonomy in how it gets done

Embracing our past and future, we are excited about our growth and the challenges ahead. Join us and embark on an exciting journey with BBYO. INSPIRING TODAY. BUILDING TOMORROW.

We are committed to enhancing the Jewish experience, valuing diversity, providing equal opportunity, and maintaining an environment free from discrimination or harassment. BBYO is an equal opportunity employer and is committed to the principle of equal employment opportunity by complying with all applicable laws which prohibit discrimination and harassment of any type in the workplace. Thus, BBYO strictly prohibits discrimination or harassment based on race, color, national origin, religion, age, sex, disability, genetic information, sexual orientation, protected veteran status, or any other characteristic protected by law in all terms, conditions, and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, training, wage and salary, benefits, discipline, and termination.

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Worksite address

washington, DC, 20012, US

Who can apply

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