About this opportunity
MSA Professional Services lists this Manager Enterprise Applications opportunity in appleton, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
MSA is seeking a strategic and people-focused Manager, Enterprise Applications to lead the operations, governance, and product lifecycle of MSA’s enterprise business applications. This role oversees the Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI, while partnering closely with leaders, stakeholders, vendors, and IT team members across the organization.
Reporting to the Chief Information Officer, this role plays a key part in shaping secure, scalable, and effective technology solutions that support MSA’s business operations, financial systems, reporting needs, and long-term growth.
MSA Professional Services is 100% employee-owned, meaning every employee has a direct stake in the success of the company. This ownership mindset drives our collaborative culture, long-term thinking, and commitment to delivering high-quality work for the communities we serve.
Come join the ownership team at MSA!
Employee Testimonial:
“As an employee-owned company (100% ESOP), working at MSA is not just a job. We're genuine co-owners, and this ESOP setup promotes a culture of collaboration and engagement throughout MSA because we all have a direct financial interest as owners.”
Enterprise Applications Leadership
Own the technical and product governance for MSA’s Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI
Lead application architecture, integration strategy, and solution design to ensure secure, scalable, and supportable platforms
Manage the full lifecycle of ERP-related enhancements, releases, customizations, support, and vendor-delivered work
Establish controls for security, compliance, environment management, testing, documentation, and operational support
Product Strategy & Business Partnership
Direct the product management process for the ERP portfolio, including business intake, backlog prioritization, roadmap planning, release coordination, and stakeholder communication
Partner with leaders and decision makers across departments to identify, recommend, develop, implement, and support cost-effective technology solutions
Analyze complex business needs and recommend technical solutions that align with enterprise standards and business goals
Establish governance for reporting and analytics solutions connected to ERP and CRM systems, including KPI alignment, data quality, and reporting consistency
Project, Vendor & Operational Management
Produce detailed timelines for application releases and implementations, monitor progress, and communicate project status
Oversee third-party vendors and implementation partners to ensure timely delivery, quality outcomes, knowledge transfer, and adherence to MSA standards
Develop business case justifications and cost/benefit analyses for IT initiatives
Support IT operational planning, including staffing, budgeting, software/hardware purchasing, resource allocation, and service delivery
People Leadership & Team Development
Lead, coach, mentor, and develop direct reports while creating a positive employee experience
Foster accountability, continuous improvement, open communication, and high performance across the team
Participate in recruiting efforts and employment decisions for direct reports
Qualifications
Education
Bachelor’s degree in Information Systems, Business, or a related field
Equivalent combination of education and experience may be considered
Experience
Five years of progressive technology experience required
Experience within the IT and finance functions of an Architecture/Engineering/Construction firm preferred
Experience leading enterprise applications, ERP platforms, business systems, or related technology portfolios preferred
Experience with Microsoft Dynamics 365 Finance & Operations, Customer Engagement, Power BI, or similar enterprise platforms preferred
Skills
Strong leadership, coaching, communication, and relationship-building skills
Ability to communicate with empathy and effectiveness in individual and group settings
Strong organizational and project management skills with the ability to manage changing priorities and complex initiatives
Ability to analyze business needs, evaluate solutions, and drive technology decisions aligned with organizational goals
Ability to negotiate persuasively, build trust, and demonstrate high personal and professional standards
Proficiency in Microsoft Office
Work Environment
This position is performed in an office environment, with regular travel to other company offices
Eligible for MSA’s Flex Time Program
Why MSA
100% employee-owned firm with 100+ years of community impact
Collaborative culture with in-house experts for all disciplines across the firm
Flexible work-life integration
Ongoing learning and professional growth opportunities for all positions
Commitment to fostering a work environment where employees have a strong sense of inclusion and belonging
Included on the “ENR Top 500 Design Firms” for over 27 straight years
Additional Benefits
Eligible employees also receive a comprehensive benefits package, including:
Compensation Range: $112,000 - $179,500 a year
Employee Stock Ownership Plan (ESOP)
Flex Time
401(k) Retirement Plan
Medical, Dental & Vision Insurance
Paid Time Off
Paid Holidays
Paid Parental Leave
Employer-Paid Insurance
Short-Term Incentive Program (STIP)
Equal Opportunity Employer
MSA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodation Statement
If you require a reasonable accommodation during the application or interview process, please contact so we can assist you.
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Worksite address
appleton, WI, 54914, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.