About this opportunity
Horizon Blue Cross Blue Shield of New Jersey lists this Manager, Escalated Complaints & Appeals opportunity in the ironbound, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Horizon Blue Cross Blue Shield of New Jersey is seeking a Senior Manager to oversee a team that researches and responds to escalated complaints from regulators and executives, ensuring timeliness, quality, and production standards are met.
You will coach staff, develop training, monitor corrective action plans, and partner with regulatory bodies to maintain compliance while identifying process improvements to reduce cost and improve member experience.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.