About this opportunity
Rippling lists this Manager, Forward Deployed Engineering opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About this position
Rippling provides a single platform for HR, IT, and Finance. It brings together all workforce systems—payroll, expenses, benefits, computers—and allows companies to manage and automate every part of the employee lifecycle in one system.
As a Manager of Forward Deployed Engineering (FDE) at Rippling, you will lead a team of engineers responsible for delivering high-impact, customized solutions for our customers. You will operate at the intersection of engineering, customer success, and product, ensuring your team consistently executes complex implementations with high quality and efficiency. This role is ideal for a hands‑on technical leader who thrives in fast‑paced environments, enjoys solving ambiguous real‑world problems, and develops strong engineering talent. You will be accountable for team delivery, operational excellence, and contributor growth across multiple concurrent customer engagements.
What you will do
Lead and develop a high‑performing team of FDEs Provide day‑to‑day guidance, mentorship, and coaching
Drive performance management, feedback, and career development
Build a strong team culture focused on ownership and customer impact
Own execution across customer engagements Ensure successful delivery of complex implementations across multiple projects
Maintain high standards for quality, reliability, and scalability
Drive operational excellence Improve team‑level processes, delivery consistency, and execution rigor
Manage resourcing, prioritization, and execution across concurrent engagements
Identify and resolve delivery bottlenecks and cross‑team dependencies
Partner cross‑functionally to unblock execution Collaborate with Account Management, Product, Engineering, and CX teams
Escalate and resolve issues impacting customer delivery
Ensure alignment between customer needs and product capabilities
Engage directly with customers when needed Support critical engagements and high‑priority accounts
Help scope solutions and guide technical decision‑making
Ensure strong customer outcomes and satisfaction
Contribute to team hiring and growth Participate in recruiting and onboarding new FDEs
Maintain a high bar for technical and customer‑facing talent
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field
1–3+ years of experience leading or mentoring engineers
Proven ability to deliver complex technical projects in fast‑paced environments
Strong problem‑solving skills with ability to navigate ambiguity and prioritize effectively
Excellent communication and interpersonal skills, especially in customer‑facing contexts
Customer‑centric mindset with experience working directly with external stakeholders
Willingness to travel to client sites as needed (up to ~25 %)
5+ years of software development experience with proficiency in Python, JavaScript, Ruby, Java, Go, C or C++, SQL, and data modeling
Additional Information
Rippling is an equal‑opportunity employer committed to building a diverse and inclusive workforce and does not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email
Rippling highly values employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a defined radius of a Rippling office), working in the office, at least three days a week, is considered an essential function of the role.
Pay Range
The pay range for this role is: 138,000 – 230,000 USD per year (US Tier 1).
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.