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Rippling

Manager, Forward Deployed Engineering

seattle, WA

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About this opportunity

Rippling lists this Manager, Forward Deployed Engineering opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About the role

As a Manager of Forward Deployed Engineering (FDE) at Rippling, you will lead a team of engineers responsible for delivering high‑impact, customized solutions for our customers. You will operate at the intersection of engineering, customer success, and product—ensuring your team consistently executes complex implementations with high quality and efficiency.

This role is ideal for a hands‑on technical leader who thrives in fast‑paced environments, enjoys solving ambiguous real‑world problems, and is passionate about developing strong engineering talent. You will be accountable for team delivery, operational excellence, and contributor growth across multiple concurrent customer engagements.

What you will do

Lead and develop a high-performing team of FDEs Provide day‑to‑day guidance, mentorship, and coaching

Drive performance management, feedback, and career development

Build a strong team culture focused on ownership and customer impact

Own execution across customer engagements Ensure successful delivery of complex implementations across multiple projects

Oversee development of custom integrations, workflows, applications, and analytics using Rippling products and languages like Python, Javascript, Ruby, Java, Go, C or C++

Maintain high standards for quality, reliability, and scalability

Drive operational excellence Improve team‑level processes, delivery consistency, and execution rigor

Manage resourcing, prioritization, and execution across concurrent engagements

Identify and resolve delivery bottlenecks and cross‑team dependencies

Partner cross‑functionally to unblock execution Collaborate with Account Management, Product, Engineering, and CX teams

Escalate and resolve issues impacting customer delivery

Ensure alignment between customer needs and product capabilities

Engage directly with customers when needed Support critical engagements and high‑priority accounts

Help scope solutions and guide technical decision‑making

Ensure strong customer outcomes and satisfaction

Contribute to team hiring and growth Participate in recruiting and onboarding new FDEs

Maintain a high bar for technical and customer‑facing talent

Qualifications

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field

5+ years of software development experience with strong proficiency in one or more of: Python, Javascript, Ruby, Java, Go, C or C++, along with SQL and data modeling

1–3+ years of experience leading or mentoring engineers (formal or informal leadership)

Proven ability to deliver complex technical projects in fast‑paced environments

Strong problem‑solving skills with the ability to navigate ambiguity and prioritize effectively

Excellent communication and interpersonal skills, especially in customer‑facing contexts

Customer‑centric mindset with experience working directly with external stakeholders

Willingness to travel to client sites as needed (up to ~25%)

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email

Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

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Worksite address

seattle, WA, 98127, US

Who can apply

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