About this opportunity
Blackhawk Network lists this Manager II, Engineering opportunity in coppell, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Blackhawk Network
Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
Hybrid flexibility: At Blackhawk Network, you’ll enjoy the best of both worlds—focused remote work plus in-person collaboration at our Coppell, TX office. This rhythm gives you the tools, connection, and autonomy you need to make a real impact.
Overview
Risk Engineering builds and operates Unified Risk, BHN's central risk and fraud decisioning platform, supporting real-time transaction risk scoring, order risk decisioning, manual reviews, 3DS enforcement and fraud detection across BHN's brand portfolio. This role will own a distributed team of engineers across multiple US locations and reporting to the Sr Director of Engineering.
Responsibilities
Directly manage ~10 engineers across multiple US locations, owning career growth, performance, hiring, and day-to-day team health
Stay hands‑on: contribute code, review architecture decisions, and unblock technical execution on Protego roadmap items
Partner with Product Owners to shape and prioritize the Risk Engineering roadmap
Own sprint execution and Jira hygiene including backlog grooming, sprint planning, velocity tracking
Manage stakeholder relationships across Risk Ops, Compliance, Payments, and Identity teams
Own AWS cost accountability for your team's services, monitor spend and drive optimization aligned with our sustainability/green infrastructure goals
Champion AI‑assisted engineering practices within the team, using tools like Claude Code and GitHub Copilot to increase velocity and code quality
Represent the team in cross‑functional planning and elevate blockers proactively
Qualifications
8+ years hands‑on professional experience building commercial products with Java
2+ years of management experience leading and mentoring engineers on distributed teams
Bachelor's degree in Computer Science or equivalent; Master's Degree in Computer Science a plus
Significant experience designing and building REST services and familiarity with microservice architectures
Proven experience designing and building scalable, high‑throughput, low‑latency systems
Comfortable with relational and NoSQL database design and SQL
Knowledge of security best practices as they relate to web application development, such as OWASP
Experience working in a cloud environment, preferably AWS, including cost management and optimization
Experience using Agile methodologies to plan and deliver increments of functionality
Working knowledge of core ML concepts (precision, recall, F-score, model training/evaluation) to effectively partner with our Data Science team on risk model integration
Strong grasp of AI/LLM concepts, including agents and agentic workflows, with the ability to evaluate and lead adoption of the right AI solution for engineering problems
Comfort working with data to identify and analyze fraud patterns, translating findings into engineering and product decisions
Strong verbal and written communication skills, including the ability to clearly communicate technical concepts in non‑technical terms
Bonus
Experience with UI frameworks like Angular and React
Experience with fraud/risk systems, payments, or high‑scale transactional platforms
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits
Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $129,620.00 to $175,000.00
In addition to your salary, Blackhawk Network offers benefits including:
401k with employer match
medical
dental
vision
12 paid holidays throughout the year 2026
sick pay accrual according to state law
parental leave
life insurance
disability insurance
accident and illness insurance
health and dependent care flexible spending accounts
wellness benefits
flexible time off for all full‑time employees
EEO Statement
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link:
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Worksite address
coppell, TX, 75019, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.