About this opportunity
United Site Services lists this Manager Inside Sales opportunity in meridian, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview: The Manager, Inside Sales provides strategic direction and leadership to the Inside Sales team, driving revenue growth and ensuring high-quality customer interactions. This role focuses on developing and executing sales strategies, optimizing team performance, and fostering collaboration across departments. The Manager, Inside Sales plays a critical role in expanding USS’s market presence and ensuring the success of sales initiatives.
Responsibilities: Sales Performance Strategy
Develop and implement targeted sales strategies to drive revenue growth.
Provide competitive market assessments, sales training, and pricing support.
Collaborate with marketing and advertising teams to promote USS products and services.
Set individual sales quotas, track performance, and implement corrective actions when necessary.
Monitor and analyze sales performance data to identify trends and opportunities.
Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction.
Capture, grow, and retain books of business.
Team Leadership & Development
Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement.
Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices.
Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management.
Conduct regular call monitoring, performance audits, and coaching sessions.
Process & Operational Efficiency
Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion.
Ensure accuracy and consistency of all sales data within CRM and sales management systems.
Oversee and approve payroll system entries for the team.
Customer & Cross-Functional Department Collaboration
Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts.
Resolve complex pricing and contract issues to support sales efforts.
Partner with other departments to address internal operational challenges and asset coordination.
Perform additional duties as assigned.
SUPERVISOR RESPONSIBILITIES
This position has supervisory responsibilities.
Qualifications: EDUCATION
Associate degree from two-year college or technical school or a combination of relevant education and experience.
EXPERIENCE
5 years of sales experience.
3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and experience.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally.
Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred.
Expertise in value-based selling, sales strategy execution, and differentiating USS offerings.
Strong analytical skills to interpret sales data and adjust strategies accordingly.
Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts.
High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets.
Physical Requirements: Sit while answering phones or reply to emails
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements when entering data
See details of objects that are less than a few feet away
Speak clearly so listeners can understand
Understand the speech of another person
Focus on one source of sound and ignore others
Hear sounds and recognize the difference between them
See differences between colors, shades and brightness
Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range: $62,600.00 – $94,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Worksite address
meridian, ID, 83680, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.