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Job description
Overview
This is a remote role that may be hired in several markets across the United States. Priority given to those candidates located in North Carolina, Arizona, Texas and Florida.
This role is responsible for leading enterprise-scale intelligent automation initiatives, with primary expertise in Automation Anywhere OR UiPath , driving architecture, delivery, and governance of RPA and AI-enabled automation solutions. The IT Manager will function as a hands-on technical leader, managing a team of developers and architects while partnering with business, enterprise architecture, and AI teams to design and implement scalable automation solutions. The role requires strong experience in AI-driven automation, including document processing, generative AI, and agentic workflows, along with a proven track record of delivering multiple large-scale automation programs across the enterprise.
Responsibilities & Qualifications
Duties & Responsibilities:
Responsibilities:
Define and execute enterprise automation strategy using Automation Anywhere OR UiPath
Lead end-to-end delivery of automation programs from discovery through deployment and support
Identify and prioritize automation opportunities across business units aligned to ROI and efficiency goals
Design and govern scalable automation architectures, frameworks, and reusable components
Act as the technical authority for Automation Anywhere OR UiPath platforms, including orchestration and bot lifecycle management
Conduct solution design reviews, code reviews, and enforce development standards and best practices
Integrate automation solutions with enterprise systems, APIs, data platforms, and AI/ML services
Drive implementation of AI-powered automation use cases including document processing, NLP workflows, and intelligent decisioning
Leverage platform-native AI capabilities such as AI copilots, document AI, and generative AI integrations
Enable hybrid automation combining RPA, AI agents, and human-in-the-loop workflows
Lead and mentor a team of developers, architects, and analysts, ensuring high-quality delivery and technical excellence
Manage project timelines, budgets, and resource allocation across multiple concurrent initiatives
Establish and scale automation CoE practices including governance, standards, and operating models
Ensure compliance with enterprise SDLC, security, audit, and regulatory requirements
Implement monitoring, logging, and reporting frameworks for automation performance and stability
Drive platform standardization and reduction of tool sprawl across the enterprise
Promote citizen development with appropriate guardrails and governance
Continuously optimize automation solutions for performance, scalability, and resilience
Collaborate with vendors and internal stakeholders to align roadmap, capabilities, and innovation
Qualifications:
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering
OR
High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Preferred qualifications:
Proven experience delivering enterprise automation solutions using Automation Anywhere OR UiPath
Strong hands-on expertise in automation architecture, bot development, and orchestration
Experience implementing AI-integrated automation including document processing, NLP, or generative AI
Familiarity with AI/ML concepts and integration within automation workflows
Experience with APIs, microservices, and enterprise system integrations
Programming experience in Python, .NET, or similar technologies
Experience leading technical teams and managing large-scale automation programs
Strong understanding of SDLC methodologies including Agile and Waterfall
Experience with process mining, task mining, or workflow orchestration platforms
Automation Anywhere certification (Advanced RPA Professional or equivalent) OR UiPath certification (Developer, Advanced Developer, or Solution Architect)
Exposure to cloud platforms and AI services such as AWS, Azure, or Google Cloud
Strong stakeholder management and executive communication skills
Ability to translate business requirements into scalable technical solutions
Experience building or scaling automation Center of Excellence (CoE) models
Additional Information
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
This job posting has been extended until October 2, 2026.
If hired in North Carolina, the base pay for this position is generally between $102,391 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at benefits.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.