Manager

Job description

Chick-fil-A Manager

A manager at Chick-fil-A consistently demonstrates core values, embraces the Chick-fil-A culture, and has a servant's heart. They have a passion for people and serving others, strong character, take initiative, and work with a sense of urgency at all times. Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for operational excellence and our recipe for service. A Manager's two main areas of focus are completing tasks so that the restaurant runs effectively and coaching/developing team members. Our Leaders lead by example and set the tone that others will follow. Managers will be assigned opening and closing shifts and effectively manage the staff within these shifts. As a manager, you will ensure that all processes and procedures are adhered to on a daily basis by all team members.

Responsibilities include:

Hold team members accountable to properly prepare and package all menu items according to CFA Standards.

Coach team members when processes or procedures are not followed

Ensure team members work with a sense of urgency

Adhere to all cleaning and safety issues within the restaurant

Offer immediate and respectful response to Guest's needs

Treat all team members with respect and dignity while delegating daily duties

Communicates all issues with team members and guests to Management team in a timely manner

Ensure that all guests are served at all touch points (F2f, Dining room, delivery, curbside. Via telephone)

Lead by example- must adhere to all CFA policies and procedures.

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant

Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Be a friendly, encouraging team player

Open and/or close, lead shifts, key holder

Count drawers and finalize day

Excellent communication skills, both written and spoken

Qualifications and Requirements:

Responsible for Opening and Closing the Business

Open Availability-available 35- 40 hours per week

Available to work weekends (Friday / Saturday)

Available to perform 3 Opening/Closing shifts per week

Highly Dependable

Servant Spirit with a strong sense of stewardship

High Integrity and Honest

Thrive in a fast-paced high stressed environment.

Adapt to change quickly and efficiently

Ability to multi-task

Heart of a mentor

Make Emotional Connections with Guests

Reliable transportation

Strong commitment to superior customer service

Ability to manage Team Member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

As a leader at Chick-fil-A, you will be given the opportunity to become a highly effective leader with the responsibility to positively influencing a large number of team members. With your full commitment, the skills you will learn will be able to transfer to any career path you may choose in your future. We are committed to building strong leaders for tomorrow.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business.

Here are some of the great benefits of working at Chick-fil-A:

FLEXIBLE HOURS: We strive to be flexible in our scheduling to allow our team members the ability to maintain a healthy work-life balance

CLOSED SUNDAYS: All Chick-fil-A restaurants are closed on Sundays so you can have quality time to spend with your family and friends.

COMPETITIVE PAY: We have a great starting pay with a paygrade platform which allows you to grow within our company.

IT'S A GREAT PLACE TO WORK: We are not just a job, we are family creating a fun work environment where you can positively influence others

SCHOLARSHIP OPPORTUNITIES: Every year Chick-fil-A gives team members the opportunity to apply for scholarships from $1000 up to $25,000.

INTENTIONAL GROWTH AND DEVELOPMENT: To help you reach your professional goals within our walls and BEYOND!

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Worksite address

new braunfels, TX, 78130, US

Who can apply

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